Doordash support email reddit. For detailed information on each pick, scroll down.

Doordash support email reddit Unofficial DoorDash Community Subreddit You don't get put on catering unless they send you the email. com if you don’t want to call. I contact support and have them cancel it based on items not available, changed menu from dinner to breakfast( I dash overnight from 10pm until 5am), or other issues that allow for support to cancel and we get half pay. Had a double order and waited in the drive through for 20 minutes only to get to the window and they didn’t have the orders. I went through the list and non of them are being a support agent for them. Charles V (12/9/2020, 10:39:32 AM): Thanks for getting in touch with DoorDash Support. If you’re actively on a trip, there should be an option within your active Dash to report an issue. This doesn’t sound like someone is using your number, it sounds like your number is the same as one of the recycled numbers that doordash uses. I have contacted customer support but they are useless and "couldn't" help. I'm tired of the script reading by people across the world who really could careless. Then when I click the check status button, it takes me to Checkr and I login and everything is cleared. It's the lack of care by Doordash and how easily support brushes Been seeing a lot of posts of dashers sending a message after or during delivery with information or unnecessary interactions. A: Support usually says they will disappear after 100 hand-it-to-me deliveries. I placed an order to Wendy's. Every time the support makes me spend 20 min explaining the issue and typing in the numbers on the card and then says they will call me in 24-48 hours and they never do. Call Us (855-431-0459) Get to Know Us. 261K subscribers in the doordash_drivers community. That was on 4/8. Valheim; Genshin Impact Please contact Door Dash support for any order issues @ help. I have placed probably ~500 orders through Uber Eats, Doordash, and Grubhub. Now that I have been deactivated DoorDash said they will not pay the remaining balance of my account even though the remaining balance is compensation for deliveries I successfully completed with no customer complaints. Hackers and scammers clever. I picked up and it was a dude with a high pitched voice and thick Indian accent claiming they were doordash support they were bugging me about the order (I think, I couldn’t even understand wtf they were saying) and I pretended that I couldn’t hear them and they got audibly frustrated and hung up Doordash is a computer system, there's nobody to read it. Gaming. They asked about why I unassigned the order for McDonald’s and I tell them I didn’t unassign but marked the store as closed because of what the guy said. I don’t think the people there would know about dasher direct. Best Buy takes the item back and presumably refunds DoorDash via whatever card the Dasher used. com. Dasher using the same email address and password as your DoorDash account. There's an unassign delivery button for that They tried to email me the verification (I take a pic of ID, send to agent and 2 point verification) but it didn't work so I verbally verified over the phone (all calls are recorded) that I handed the liquor to a legal adult. I am a bot, and this action was As a dasher, you can contact DoorDash support through the dasher app or website. Open menu Open navigation Go to Reddit Home. I was on a chatline with doordash support for a good 20 mins, they basically told me that they couldn't organise re-delivery nor could they provide compensation due to "doordash policy" (they didn't understand when I asked them to elaborate) DOORDASH has all of my GPS records -- where I went to pick up, where I was located between the pickup and delivery, and where and how long my car was located at the ADDRESS of the purchaser. DoorDash support said I would not be able to access the remaining balance unless my account was reactivated. The one and only official Reddit page of Namma Bengaluru. I haven't been able to use the the app since 4/8. To get in touch with DoorDash by phone, you can call them at their official customer service number at +1 (855) 973-1040 . You can now resolve your concern with the use of self-help option by accessing it on the DoorDash app or website. They are getting as bad as Uber support. Seeing as how doordash support is one of the most unhelpful groups I've ever dealt with, it's probably not even worth trying to reach out to them. Use DoorDash In-App Support: start here first Call the DoorDash Phone Number: best way to get live help; DoorDash Live Chat: second beast way to get live help DoorDash Email: great for problems that aren’t urgent I immediately messaged the chat support and I told the guy, the agent said not to give you my info. Instead of using their online order form, you can also email their customer support team directly. I contacted support as well & it IS legit. I also only read the first paragraph at most. they can pawn off customer problems with 0 accountability, and the restaurants can just shrug and say "talk to doordash" - meanwhile they hire literally anyone who signs up so they get the bottom of the barrel of the workforce. That was my experience the one time I dealt with "escalated" support. Welcome to DoorDash Support What can we help you with today? Customer Support. You can then fill out a contact form or chat with a support representative in real-time. anyone have a phone number or email address ? edit: dasher support connected me to them! Doordash offers, in my opinion, the worst customer service and support than any business I have ever worked for or with. According to Doordash policy, an incorrect address is more than enough for order cancellation. DoorDash hasn’t paid out and it has now been almost a year! My mom now has over 2700 deliveries and DoorDash refuses to honor their referral policy despite myself and my mother being in the same phone call with the call merged and the same email chain on CC with us both saying I referred her. The rep on the phone sounded like English not strong suit and I got nowhere with him. It says an email has been sent to me which never happened. It is on their website. " -"Hello this is support, give me you email and password" -"Sure" everyone here is being an asshole, usual doordash reddit. Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another. We aim to answer 90% of Drive phone calls within 2 minutes and 90% of emails within 24 hours. In order to maintain an account you need to order from competent restaurants and tip enough that professional drivers will take your order or you'll have a bad experience. If you get a call from someone claiming to be support hang up and unassign the order in your app. Sucks wasting so much time but half pay was better than nothing I guess. I had signed up for doordash using the wrong email a while back then instead of figuring out the login info, I just opened a new one and stopped using the older one. The only voice response you need is the yes/no for the dasher question. Doordash emailed me her email and emailed her my email she for credit and redelivery. In short, there are a lot of ways to get in touch The DoorDash support email is support@doordash. Once an order is dropped off we are on to the next one. Am I locked out of my account? I can't create a new one because the phone number is tied to the locked one. This is an UNOFFICIAL place for DoorDash Drivers to hang out and get to Open menu Open navigation Go to Reddit Home I text Support, explain what happened, including the pointed suggestion that this order should be canceled and I should be supplied half pay (if you do have to contact support, make sure it is for something that is in their power to do, and make sure you get that option on the table immediately), and I get the inevitable “please hold. I then contact their customer service number, and get the case escalated to their review team. If doordash support was useless then it’s probably time to contact your carrier and request a new number. Nobody here works for doordash and you're complaining to the wind. You can also escalate the support by chatting with DoorDash or calling 855-431-0459. But I had to be a dick to the others before I was forwarded though, which was not I would first login into your DoorDash account and verify your contact info in there. Simply click on the “Help” button and select the type of issue you’re experiencing, such as a problem with an order or a question about your account. Dashed Sunday and was given four opportunities to shop and deliver. Help! I tried the phone support on the app but it just takes me to the normal doordash support. Edit #3 12-22-22: Word for word from the Doordash Support email after reporting it is, "if this is a first-time occurrence, the Basically doordash is preparing for competition of package returns for when Amazon takes over grub hub and builds delivery returns into the app. Or check it out in the app stores DoorDash support is the absolute worst customer service I have ever had the great displeasure of interacting with. Expect a nice bill in the mail at some point if you're just not reporting the income on your taxes. After sending a couple more emails all I know is that I did something that violated their terms and conditions and that they specifically cannot tell me what I did. Normally i don’t really expect much, but dude CLEARLY took off with my shit and the support was so unhelpful. Support has done nothing to help. That dasher just wanted your foodand money. It says something like "sorry, internal users cannot update email address online" something like that. The community for Old School RuneScape discussion on Reddit. I DO have screenshots tho! Since you said the app doesn't recognize your email, try calling support again and get them to tell you what email they're showing on their end for your account. I understand most of you are just trying to provide excellent service and want to go above and beyond or have a very social personality, just know most customers don't want that extra communication and it may actually be a factor for receiving bad reviews. I had an unknown number call me while I was delivering. Go to doordash r/doordash • by naoseiumnomelegal. Then I received another email asking for specific stores to opt of, not allowed to just opt out of all shop and delivery per support. Definitely call Doordash support and demand a refund. Its very easy. Join us for game discussions, tips and tricks, and all things OSRS! OSRS is the EDIT: As a bit of a vent I looked up and sent an inquiry to Doordash support by their email form. Support tells me to give them 24-72 hours to look into it so that I can get my money back because they claim I got $100. Get the Reddit app Scan this QR code to download the app now. Representatives are ill-informed, lack attention/understanding to what is being written or said, will often tell you incorrect information, will not lift a finger to help, and on more than one occasion I have had support How do I contact support? What information will I be required to provide? How do I contact support? There are four ways to contact Drive Support (also see Help Center article here). If you have any problem to deliver it you can also contact support. Sorry ur getting downvotes for going against the grain with updated & ACCURATE info. Well, there's your issue right there. Finally a company wide memo About ten minutes after I marked the store as closed I get a call from doordash support. They say I'll hear back All my support agents have been very kind, I even asked one of them where she was from and what her accent was and she told me the Philippines and we had a lovely chat about how much i’d love to go there and I honestly just can’t imagine being rude to all the poor support people, because i’m sure they don’t get any support themselves tbh I submitted a request form online and received an email saying that my account had been deactivated for violating their terms and service agreement. Say you suspect unauthorized access of your account, and you think someone may Once in contact with Dasher support I asked if there had been any history of being contacted by them today and they said my latest activity with Dasher support had been on chat support 2 days ago. As I'm going to pick up the item I get 3 calls from dasher support so I pick up and they say that they need to verify my identity (since I use the app on two different phones and they somehow see) so they send my those dasher codes, and I give them the code. Get help with deliveries, your DoorDash account, or payment through our automated and live support channels. They pretended to be from DD and asked for my I need an American english speaking door dash customer support. Im having same issues and contacted dasher support and turns out that you cannot use the same phone number or email for both the customer account and the driver account. As I was on the phone with support, the customer called me back. Yes it's a scam And they can make it look like a legit email, but look underneath Its not. maybe 1 delivery in 10 is timely, handled properly, and not ice cold because the drivers stops to smoke a bowl in a Those are the same people drivers talk to. I wish I had caught on before I clicked the link but at least I My point EXACTLY!!!! I always contact doordash support, explain EVERYTHING, and allow them to call the merchant and verify the information. Almost every customer you deliver to will give you 5 stars. Thanks she texted you forgot salad! I sent a reply saying I contacted doordash they will call her and fix it. I am suspicious because one day someone tried to scam me. The account I had, the email is no longer being used and I don't remember the password. ” I'm someone who like to solve a problem live and not over the course of a week with back-and-forth emails. We’ve included an overview of our top picks below. They send you a link. Here are a few experiences that were shared on Reddit. Merchant Support. Become a Dasher Be a Partner Restaurant Get Dashers for Big list of information they're requesting is a red flag. And they just take your email and password. There are a number of times I had orders for $100 food/liquor that were undeliverable and support told me to keep this? There are so many inefficiencies in doordash. Then call support yourself and report the last order. While users could once directly email the company at support@doordash. Expand user menu Open settings menu. Then doordash is paying like $10/hour and gas is almost as much so I don’t do it very much anymore. The IRS will find you and if you owe over $10,000 they'll put a lien on your home, if you own one, or the car you use to drive to get your orders and they'll levy any bank account you have. They are in Hyderabad India and hardly speak English. Also bc I like to see just how far the difference is . The level 1 support agent tried to deny us multiple times: "My manager is very busy right now. not customer support phone jobs. Or check it out in the app stores Can you contact doordash support? They have a chat feature if you look it up on google. but yeah op this specific scam is pretty common with doordash, but everyone needs to understand that they don’t just ask for your login info, they make a whole fake doordash website with a login bar, that’s how they It says something like "sorry, internal users cannot update email address online" something like that. According to the website, Doordash chat and call support options are available 24/7. . It’s a little strange that it says the dasher picked the order up but hasn’t moved. But when a customer reports a never delivered order, even if the report it's processed, you can appeal and if you left the I am wondering if doordash has an email I can talk to them through there so that I can use it as evidence if my doordash referral isn't honored? Anyone else have a similar experience with If you don't already know, this is the fastest way to get in contact with support. com and bring them their food on my way home. Log In / Sign Up; Advertise on Reddit; Shop Collectible Avatars; Waited 20 mins after he picked up the order then he cancelled the order on me and told doordash support “ restaurant was closed. Please contact the moderators of this subreddit if you have any questions or concerns. Members Online. Is it normal? Is it normal for dash support to ask for our emails? Like, i guess they have all of our info there already. Your income is reported to the IRS, even when you work Doordash or Lyft or whatever. About Us Careers Blog LinkedIn GlassDoor Accessibility. Called support and they cancelled them and I got half pay for both. I believe I had to use a VPN in order to hide my IP from DoorDash servers. I am missing items from my order (2 Frostys & 1 C Nuggets). I’m sure they got a refund plus the food. Get app What you need to do is re-sign up with your social security number and the same email you're trying Get the Reddit app Scan this QR code to download the app now. You might want to check with customer service first, but I believe that if you The DoorDash support email is support@doordash. 10 votes, 24 comments. As I was walking to my car, DoorDash support called me back. Nobody that works for doordash cares about anything. true. They were on the phone with doordash support. Are you calling in as a dasher? Yes/No. At my main delivery job we have a support team who is about 25% helpful. It takes 30 seconds and many times customers don't know how to use the app that well; it's not like us drivers that spend hours in the interface, the customers exposure is much more limited. Q: Can I appeal or get a violation removed? A: Yes, have any pictures or documents to support your claim ready and contact door dash. It is like, what is wrong with these people. Lastly check out the Wiki FAQ before submitting a question. The Fastest Ways to Contact DoorDash. You can do this over the phone, by email, or by using the websites live chat feature for support. I'd just take the 1 star and move forward. As other comments said, they are likely using multiple delivery apps. So this happened on Saturday, but I was going to do my last delivery. r/doordash A chip A close button. I can count on one hand the number of deliveries that were a serious enough problem to warrant a support call, and none were this bad. 428 lifetime deliveries on DD as side money gig. It seems like every time I go onto the DoorDash website to use the live chat feature with support, it says "Agent offline. View community ranking In the Top 1% of largest communities on Reddit. I’ve had to get four different agents two nights ago to get them to send me the reset password email for my DasherDirect That number called me twice WHILE I was still talking to Doordash Support about my Dasher Direct Card. 389K subscribers in the doordash community. If you have any further questions, feel free to contact us back. Contact the customer, and if the address is incorrect use your digression on whether or not you want to make the delivery. Not all experiences Tell them to use the (?) Icon in their app to report the item missing, they'll get refunded, or, to contact support to setup a redelivery. Dasher Support. And push comes to shove, actually bother contacting Doordash or check your bank transactions directly, don't use You could try one of these support numbers - (844) 285-0248 or (650) 681-9470 I doubt they'll be able to do much but it doesn't hurt to ask. " but Ellie was persistent. However, it could be possible that the dasher somehow accidentally tapped the “confirm pickup” button on their screen when it’s a busy store or something, and their service could be limited. For detailed information on each pick, scroll down. DoorDash support is an actual joke. The US based person was helpful, polite and gave me her direct If it’s been over an hour, definitely contact support. Dash support asking for email. Can someone offer some explanation or insight as to what happened? I’ve called the support number but again was told that I violated the conditions and the representative could. I contacted Doordash support immediately, refund denied immediately. After that, go sign up to be. They gave me 5 fake bills. Basically my customer account was deleted and since I have the same email for dasher account it gets deactivated as a result. Follow the prompts to contact support and get your issue resolved. Not That was my experience the one time I dealt with "escalated" support. carat. They got the substitute, gave me the order and I walked out. Email customer support at mxpsupport@doordash. End of story. Check the email address it's being sent from, if they're literally all random letters and numbers with various capitalization like 2fpen9396z@3vsxhq9rkx, it's not from any form of official support service. I need a supervisor or something. Account Details Order History Help Have an emergency? Doing Business. I even mentioned how everyone said it's a scam & only 1 person (aka you 😬) was told otherwise. 30 votes, 39 comments. I'm sure I will too 🤷🏽‍♀️ Which is the opposite point of Reddit. I called DoorDash driver support and explained how I’ve been waiting for over 3 months and would like to apply in any zip code in San Diego county with an opening. Thank God he wasn’t successful. I responded. You may end up waiting a little longer for a response though, as DoorDash encourages customers to use their online question form on their webpage instead of emailing Get the Reddit app Scan this QR code to download the app now. The automative chat says they are unable to refund/credit me at this time. Then wait a few days. Chat with Us in the DoorDash App. There’s one called a “support specialist” but they aren’t a call agent still if you read what they have to do everyday. They said if they’re talking to (my name) and I’m like yeah what’s up. I have been in contact with the support. c’mon door dash! Check your employees because they’re stealing. From there, you either read articles (just like on the website), or contact DoorDash support via chat or phone. This email address works for customers, Dashers, and restaurants. I hung up on support and answered the call, and the customer said he was fine with a substitution. So after a couple failed attempts I started over again. I received an email from escalated support asking to verify my account. Support will not contact you to: -Cancel an order -Add money to your account -Add a challenge to your account The real support doesn't need your login or your email! I got sassy with a support agent beginning of shift Saturday morning. Dasher came to the door, put the item down, took a picture, picked the item up and left. SMH. Or check it out in the app stores DoorDash Merchant Support is the Worst Among its Competitors . I changed their contact info in the work phones to read as the Doofus Crew instead of Support. The first person I talked to sent me to someone else. The DoorDash support changed my email and phone number. AI and algorithms run everything and support just reads off a script. I immediately call the police and then doordash. Or check it out in the app stores     TOPICS. Unofficial DoorDash Community Subreddit. Also same day like 30 min delivery is big for the auto parts stores who deliver like windshield wipers / break pads and parts to mechanics in the area Yes, the codes work when I’m signed into the corresponding email. Somehow the dasher app sensed that I was signing on from the same phone. Complaint I’ve spoken with six different support agents, I have been ended on abruptly twice before anything was accomplished, and my email is still wrong. I have received 4 emails from different people with the same exact message just signed with their name. They can be excluded or removed Because it was late and I'm a female, I closed the order and waited to get to the corner to count it. Get to Know Us. Not a single support job on that list, all management, corporate, HR, software engineer, cyber security, etc. Clearly the Doordash support person doesn't know enough English to understand that simple question. I once had someone who wanted me to deliver to a different address that was over 10 minutes away. How do I move on. Emailed support today to ask when my request would completed. He try to apply for the debit card. I kept doing it to any phone I got. That driver will contact doordash to let them know the restaurant is closed. took 5 min tops. After a couple of weeks they sent me another email saying that it was taking longer than previously thought. I only had a customer say once that I didn't hand it It’s important to be clear with DoorDash about store delays, lobby’s being closed and such. It’s a scam where the hackers steal or create accounts order usually something small then contact the driver or customer acting as DoorDash support trying to get personal info to get into bank accounts. Last week I ordered pizza via Doordash. Drivers who unassign a order becuase they dont want to contact support drive me nuts becuase i end up being the 2nd or third driver to deal with an situation that the first driver Get help with deliveries, earnings and your Dasher account. This scam had been going on since at least middle of last year, as I received several “1 sugar packet” orders back in July/august and was confused, until the hacker calls and it pops up as doordash, because it’s technically the customers account that was hacked and the hacker is calling from their randomized number for the order, then proceeds to tell me Been a long time since I have dashed. It sure sounds like a scam to me. If not, let support know the order has to be cancelled due to incorrect address. I finally called doordash and ask them what the deal was and the support agent told me that they were halting my background check and that it was no longer needed. Maybe I just got lucky or because it's in my available promos or something else entirely, but they told me this: "Upon checking the promotion is valid until June 14, 2020. And steal your profit U less your calling doordash Its not doordash. The support agent put us on hold and, low and behold, someone from the escalation team in 10 votes, 18 comments. Traffic is shown in app or if there’s no movement at all or the traffic was sudden take a pic tell the customer and contact support via phone call to let them know if they send you a text for not moving towards the order. Let Us Help You. I hung up the phone, told the Outback worker it was all good. When i continue my login I see the page that says “Complete Background Check” and alsp says action required. Alternatively, you could cancel the order. Review detailed information on the different ways of contacting Did you ever call or email support about anything? I get those emails sometimes too, I think they’re from old cases that reach their age limit and get tossed. Most drivers are good people, at least in my area. I watched them do this. And doordash support makes the decision to cancel the order. I replied doordash will call you. I have done literally everything they have told me to do, and have been told the escalation team will be ahold of me within 24-48 hours. I'm pissed off right now. Incredible to discover this in 2024, but here we are. How can I get in contact with DoorDash Customer support besides through Chat in App ? going on 75 minutes now waiting and trying to chat with a representative. Since I'm pretty sure I never clicked "confirm email address" on any DoorDash emails in the past month, they seem to be skipping that step too. Get app Get the Reddit app Log In Log in to Reddit. But from now on, I won't be using the same computer to order from, or preferably any, just so I don't risk it. I would address this with doordash support. I am already using my phone and email for the customer account which I use to order food sometimes so I have to signup for the driver account with a separate email and phone to be able to deliver which is Recently ordered a video game controller on DoorDash, realized it wouldn’t work with my XBox so I inquired with DoorDash support about returning it. I’ve gotten like 4 or 5 over the years and they’re always so vague and so long after that I never know what I even contacted them about anymore xD 2 hours later and 2 more support ppl I get a partial refund Didn’t refund the taxes, and didn’t give me anything for wasting like 3 hours of my time and not receiving any food. It's their product they're pushing, make sure it's secure! Plus, my tech support, I could hardly hear them. ” Support did nothing but give me credits. Hour later my dasher app stopped working, support said to update, then go to log in and discover I’m deactivated. I have tried to get support to help me by just changing it and all they do is email me the steps to changing it. 3) Social Media. So the deal is that doordash pays like utter shit (mostly because DD steals driver's tips) so what mostly likely happened is your driver got one or two much better paying orders from Grubhub, or another service, and decided to run those while your food was sitting with him. They tell me to take the receipt and unopened item to the store. DoorDash tells us not to go to a different address. ", "Actually, the escalation team can only be reached by email. I did reach out to their support people but I'm not sure Charles V (12/9/2020, 10:39:26 AM): I apologize for this unwanted experience. It was concerning not getting my pay and I had to chew out a couple folks before I got that far. The US based person was helpful, polite and gave me her direct contact info for the future. Here’s the tricky part for me at least. com, you now have to Get instant support! Log into your account and go to help. I get offers for that old email address and it won’t work with my current account but will if I use the old email. Oh well. Article support covers issues that range from Get instant support! Log into your account and go to help. I am a bot, and this action was performed automatically. Doordash needs to address this issue. So right then you should have just told him to text you the adddress so you can contact support. Nobody you've interacted with works for doordash, they're all contractors, the drivers, the support, the restaurant, everyone. She replied back when can you drop it off. The second time I was told I need to contact target, which was incorrect and I wasted 45 min on the phone with target before being sent back to DoorDash. Make sure your name, address, phone number and email address are all current. Definitely call dasher support just happened to me last night at Taco Bell. Edit: Adding this in, wishing all the couriers of reddit a happy holiday season and safe driving! Edit #2: For reference, a little over a year I believe of being signed up with doordash, off and on delivering. I’ve called the support Luckily, after hours of trying to get ahold of DoorDash support, they've always been able to release the alerts they were seeing, even though they wouldn't tell me what kind of alert it even was in the first place. Some temporary phone numbers may not work with DoorDash. Careful out there, guys. The vehicle expenses added up can be overwhelming. Then you re download the app and sign up again. Sorry you had to wait so long DoorDash, Your Dasher support is garbage, your account management is disgraceful, and your support agents are under-qualified, impatient, and utterly clueless. Then he said ok, and hung up. doordash. After about 10 days I got zero response from them and had given up any hope of getting reactivated without my own proof, which would be impossible with the lack of info they doordash is a bushit business. I am on another delivery. Neither the drivers nor the customers have much recourse for anything. 24 votes, 24 comments. The voice mail said you forgot something call me. Doordash is unable to tell the difference between con artist customers and customers just ordering from shitty restaurants that screw up, all Doordash AI sees is an unprofitable customer. Long story short, fuck doordash. puii xojo ygqnpl isi cmbey vsgppb yigniso rtxg pwhy xyoms