Virgin media portable wifi. I would like it to be moved into another room.
Virgin media portable wifi not technology and certainly not an approved Wi-Fi standard that can be found in any documents or on other brands of Wi-Fi products. Meet our signal-boosting WiFi Pods, part of WiFi Max, to bring you WiFi in more places around your home. But over the last few months I've had really bad intermittent internet where video calls drop out or even web browsing on my devices isn't possible. Browsing around other posts with the same log message I wonder if it' Nov 24, 2024 · We have a brand-new VirginMedia 1gb router. If I leaned over the banister I could see our router the house is that small. I have done everything it tells me to do on the app however it doesn’t say anywhere how to order the booster. I was a VM customer with the hub 5 500mb package and no problems at all but cancelled as price increase was too much. Take control using the Connect app. Thanks for reaching out to us, sorry of the issues that you are facing with your Hub, as the network works under a unified name, you will not see a separate network name for the 2. I understand there is a fee which I am willing to pay. Jul 5, 2024 · Hi, I pay for 500mbps and I do achieve this speed when plugged in via ethernet on my PC. Supports up to 64 devices. Not with Virgin Media? Get your WiFi Pass here. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. When completed, the app should allow you to order the first Pod. 168. Dec 17, 2024 · Hi, I have seen a number of posts where others have had problems with wifi dropping out to 360 box and other devices. However it connects all the way to the living area where this lead finishes. Jun 20, 2024 · ) to be installed in your office. You can connect your Sky Q box to your Virgin Media Hub or WiFi Pods using an Ethernet cable or via your WiFi network. One of my wifi pods is not working. When I first received the wifi pod, I was getting high speeds, often over 100Mbps and sometimes over 200mbps in the bedrooms, however, recently I have been getting anywhere between 20 - 40Mbps, even though nothing has changed in terms of the set up. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas. I am on the Gig1 Fibre Package and can see I am eligible providing my download drops below 30Mbps in certain areas of the house. Devices connect to it but it does not connect to the internet. 2 days ago · We have had virgin for a month now, and several times a day the WiFi cuts out. They use Active Directory on the internal network and Azure IP etc. I prefer to have 2. WIFI speeds upstairs aren't great so I have a powerline adapter plugged into the 2. went through reset procedure moving sockets, new cables etc didn't work. VM Hub 3 "Intelligent Wi-Fi" aka "Smart Wi-Fi" are purely VM marketing terms i. Issue is on cables and WiFi. Unfortunately the leads are embedded in a wall and I cant pull them back through without damaging them. - 5607970 2 days ago · We have had virgin for a month now, and several times a day the WiFi cuts out. Home Nov 22, 2024 · Hi all. To this end, under Advanced Settings/Wireless/Wireless Signal, I've disabled Channel Optimisation, and clicked on 'apply changes'. Heads-up! Oct 26, 2024 · Hi all, been on with virgin and as I can’t get internet installed till the 9th they have advised that I can buy a WiFi dongle to enable access on the meantime and they would reimburse me up to my monthly bill amount. 100' which I understand to be the DNS Address used by Virgin Media, it will hang in exactly the same way as the 5x Hub. this is now happening reg Aug 28, 2024 · it started disconnecting last night which I ignored because it happens a lot then woke up this morning & now it's not working at all, my phone says "connected without internet". However it’s happening frequently now so is becoming very disappointing. 30pm, the Wi-Fi suddenly slows down to a painful crawl to the point where it is unusable. I have tried to re sync it but still will not work. I t You can easily set up your Apple, OPPO, Samsung, Sony or Huawei smartphone (available through Virgin Media with competitive data bundles) as a personal WiFi hotspot, by following our guides below. Dec 14, 2023 · Hub5x has no modem mode yet. . Nov 21, 2024 · Advanced Settings > Wireless > Wireless Signal > click on Disable Channel Optimization at the bottom then click on Apply Changes. Each service has a minimum contract length that’s shown in your basket. I recently got the a hub 5 and it will not connect with the Nas. Have used the app to identify this but it doesn’t give the option to order a wifi pod. Customers will receive enhanced firmware features for their Hub version 3 and 4 (older Hubs will need to be upgraded at no extra cost) and initially one WiFi pod. I never had the problem but at night, it becomes slow between 10 pm and 6 am. Use of WiFi is subject to Virgin Media’s terms and conditions. However, on my phone using wifi it ranges between 30mbps - 100mbps. £2. Since then the wifi extender I have used previously does not work (not a Virgin supplied one. Nov 5, 2024 · Also, if I do nslookup against the internal DNS name while connected to my hotspot, but tell it to use '194. I live in a rather small house and have already tried changing the channels to less busy ones. It’ll disconnect my devices and the WiFi signal light on the hub flashes for a while before reconnecting. 4Ghz, if you are using any form of booster to spread the signal further you will not be able to split the network. Never had this issue with - 5607974 You can use your phone as a portable Wi-Fi hotspot. Two vir 18 hours ago · Hub 5 disconnects every 2 hours no light no signal no WiFi. I remove the pod and it just about reaches the hub but a low connection. Get all the help you need to boost your home WiFi with our mesh WiFi Pods – from setting up your first one to troubleshooting online any issues you're having. Is it just because my 2. Initially they installed in a room that was easy for the engineer to install and except in that room where the hub was Nov 13, 2024 · Contact VM support and have them re-pair the VM Pods to the new Hub 3. I would like it to be moved into another room. The first link is connected by an Ethernet cable then out in my office the second link is al Oct 20, 2024 · This has been happening for the last 4-5 months, wifi drops out multiple times every day. I'm currently using a TP link in my outdoor office. The Virgin Media Connect App is the control unit for your WiFi. You can also order WiFi Max or get a second or third WiFi Pod, through one of our accessible contact options, if you need to use these. Dec 18, 2023 · Hey I Recently Upgraded to GIg 1 Internet but I've been having a strange problem to where my speed on ethernet is slower that my speed on Wi-Fi I'm using the cable that came with the box and I've been up to 500-600Mbps but nowhere near the speeds I've been getting I've tried a bunch of stuff I've seen on the forms I've went into safe mode with Oct 5, 2024 · Hi, I am considering upgrading from 260Mbit to Gig1. Jun 20, 2024 · Hi, Tried to phone up and got through all the steps but still having an issue mostly in the evenings where WiFi seems to drop for about a minute then come back. 5Gbps port on the Hub 5, and have that plugged into two machines upstairs, one Windows and one Mac. Virgin Mobile Broadband - Dongles and MiFi on Virgin Compare Virgin Mobile Broadband deals. The problem lies with the WiFi pod. I'm unclear why the Powerline adaptors would require any connection to the VM Hub's Wi-Fi service. You could get a good couple of hours of Internet usage before hours upon hours of downtime and frequent disconnects making gaming and using streaming services Jan 9, 2024 · Hello, I was wondering if you could help me please. 1 but the router web page itself Oct 13, 2024 · Or you can speak to the team on WhatsApp by logging into your online account via a mobile handset and there will be a link to speak to VM by Whats App (the number is 0780 3089 684 ) - you can use the same number for their other social media platforms too (TwitX/Fbook. But see in the forum that it happens to a lot of people. 13-2210. I'm on broadband-only M350 and it worked great in the beginning. Another option if using a network cable, set the laptop / PCs network adaptor to Speed & Duplex 100 Full Duplex ( this is done in the device manager ) . I purchased a Tenda MW6 at a cost of £150 and this seemed to solve th Nov 21, 2024 · Advanced Settings > Wireless > Wireless Signal > click on Disable Channel Optimization at the bottom then click on Apply Changes. Then beneath both the 5Ghz and 2. If this is not working, just wait here a day or two for a VM Mod to pick this up and discuss directly with you. This confirmed thatI only have speeds of 11mb and 22mb in a couple of the rooms and no signal at all in the study but Mar 12, 2023 · Every night at around 10. Wife signed up as new customer and got sent her hub 5 1gb package however the WiFi is shockingly poor. Sonos speakers Sonos speakers should be kept at least three feet away from a Virgin Media WiFi Pod – and other devices. Month. It lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection Virgin Media services are only available in eligible Virgin Media network areas. They have the same problem. The hub is getting around 1150 mbps to the router and i get around 760 odd on my phone whilst in the living room. Sign in to My Virgin Media. I used to have a Hub 3 and was getting very poor WiFi distribution throughout the house. 4. Sep 9, 2024 · Take a look at Free Download Manager, it is possible to set transfer limits of say 75Mb/s so plenty of bandwidth if left for others. we are having an Ethernet cable run from the hub in the lounge through an armoured cable into the new home office (2 cables in case one fails) so that i can hook it up to a Wireless Access Point and use our current broadband in the office. Aug 28, 2024 · Hello all, I recieved a wifi pod (black) on the 13th of August and the power supply was missing from the box. All of the products on this page are subject to survey, network capacity and a credit check. It is not positioned in an area where it is blocked. More on accessibility contact options Dec 14, 2024 · Sales rep and engineer both seemed to think I would be able to use my existing router with this newly installed 5x hub. Queue the issues Initially it connected to all devices then it started to disconnect from devices Nov 19, 2024 · (1) Mesh System, (2) Wireless router, (3) Wireless access point(s), (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). Sep 2, 2024 · Are there any plans for Virgin Media to release a Wi-Fi 7 capable router? I know theres a couple of ISP's looking to debut theirs soon but - 5561293 Jan 25, 2023 · The main difference between this and a WiFi dongle is that MiFi dongles enable multiple users to share a single mobile broadband connection. Expect a total run around to find a person that will raise a finger to fix the issue. And i have read an awful lot of drivel about it. Scan your home using the free Virgin Media Connect app and, if it finds signal blackspots, you can now order an Intelligent WiFi Pod via the app. I don't expect the speed to be the same, but I don't expect a drop of 98%. Even stood next to the router. Router restart and factory reset have not fixed issue. Nov 10, 2024 · Last week my wifi booster connected to yhe hub was flashing red. It has been working fine with my old Virgin hub as well as the Sky router I had before it. Jan 10, 2024 · (1) Mesh System, (2) Wireless router, (3) Wireless access point(s), (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). It's lovely having you on board with us in the Forums. I have tried doing this via an ethernet cable and remotely but haven' Sep 7, 2024 · 4 weeks ago I had a WiFi pod that started making a very loud noise so I rung and got an engineer visit he replaced the pod but it never worked I spent the next 2 week getting messed about on the phone Virgin technical finally they sent another new pod out but this one just flashes white light I’ve t Oct 14, 2024 · Yes, if you mean a router that has a built in WiFi 7 access point. Nov 14, 2023 · Internet speed to my Hub 3 is pretty good with around 655 Mbps download speeds. Is the Hub4 suitable for these speeds or do I need additional equipment? I have wifi6 and 2. Dec 14, 2024 · Could anyone tell me how I speak to someone to order a power line Wi-Fi booster? I have tried for 30 minutes via the customer service helpline but got no where. My query was simple regarding WiFi pods due to two weak signal spots I have in the house yet they were extremely slow replying to me and failed to understand this simple problem &why I was asking them about it. The problem is the light on the front flashes red. Our Hub 3 is in Router mode and all 4 network ports work. I have to press bottom to restart it every time when it stops working. Thanks. Mar 13, 2024 · All Virgin Media Hubs support both 2. £15. We have no WiFi, which is annoying as I have to work from home. Oct 21, 2024 · We do have our Wi-Fi Max pods, if you have a 1gb package or are a Volt customer these are part of your package and not chargeable, otherwise it is £8 a month and that covers you for 3 pods (depending on diagnostic results) as well as our Wi-Fi Max Guarantee, which can be found under the Wi-Fi Max pods Link. 0 -> cloud gateway max -> switch -> access point. Oct 25, 2024 · I have recently ( 4 weeks ago) taken Virgin media broadband 350 connection on Volt package with o2 sim with hub 3. So I live in a small two up two down. the app says all my services should be working, and virgin removes the option to call them any time there is an issue with Dec 3, 2024 · Hi, hoping someone can help. Dec 7, 2023 · Devices can be several different standards and the HUB will no longer be the limiting factor (For example I have an Asus Wi-Fi 6 router, however, my Samsung mobile is Wi-Fi 5 at 433Mbps so real world 200 - 350Mbps. Power WiFi services available in station only. This is the same with the ethernet connected PC. Dec 24, 2024 · Hello, I am on the 1 Gig package at Virgin, and am a new customer. It’s been happening for past couple of months but has got worse past few weeks & I can’t watch any streaming services now because it cuts off that regularly so I’m left with no tv to watch as when the internet goes off, I have to wait for it to come back on Nov 19, 2024 · (1) Mesh System, (2) Wireless router, (3) Wireless access point(s), (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). 4 software needs updating? Mar 5, 2024 · I have recently upgraded my broadband package to Volt with a 500mb connection and as the Wi-Fi is very weak in some areas of the house I carried out a scan using the VM Connect app. White light was on but no longer provided any Wi-Fi connectivity. Looking at the stats it says WiFi 5. 40. - 5608558 Virgin Mobile. MiFi dongles find 3G, 4G or 5G networks and create a mini WiFi hotspot. Jul 22, 2024 · Hi, I am looking to see how I would go about ordering a Wi-Fi Pod. See full list on virginmedia. You can easily connect your laptop, phone, tablet or gaming console and enjoy superfast download speeds of up to 150Mbps and up to 50Mbps upload speeds. When your area is ready to be moved over, you should receive some information to advise you of the switchover date. So you need to plug the ethernet cable from the garden room into one of its ethernet ports. Jan 16, 2018 · Virgin Media WiFi is our inclusive on-the-go WiFi service – connecting you to smooth, speedy Virgin Media WiFi hotspots when you’re out and about. Posting power levels and router status as keep get Dec 6, 2024 · Hi All, I currently have Gig1 Fibre. I've had no wifi on a Lenovo laptop with an Intel Dual Band AC-3160 Wi-Fi adapter since my Hub-5 was installed. I have tried rebooting, moving location etc. Dec 16, 2024 · Hub 3 - Permanent Red Light - Wifi, PC, Cable TV Box issues in Networking and WiFi Tuesday Consolidate TV and broadband connections in QuickStart, set up and connections Tuesday Top Sep 2, 2024 · (1) Mesh System, (2) Wireless router, (3) Wireless access point(s), (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). Last week the downstairs booster stopped working. It’s quite easy to set up a mobile hotspot from your smartphone – just go to your settings and follow the instructions. You may hear them being called ‘mobile broadband routers’ because they behave in much the same way as the routers you have at home. There is an unmanaged Netgear 8 port gigabyte switch connected to the primary Google WiFi puck. Even when only one device is on. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Dec 12, 2023 · When I started with VM I had 10Mbps Broadband and a HUB2. I have tried multiple times on the whatsapp service to request a power supply but every time the agent doesnt know what i mean! I have send photos, explaining very simply and one person sugg Dec 1, 2024 · If anyone is struggling to get a laptop with an old intel Wi-Fi adapter to see hub 5 or any other Wi-Fi 6 router, then i feel your pain. Thank you in advance for any help ☺️ Oct 25, 2024 · Hi everyone. Mar 21, 2024 · Especially as their Phone / Laptop should have Wi-Fi disabled. Do I need to reset it to it’s factory settings. Real Sep 29, 2024 · Appx 5 years ago following repeated Wi-Fi connectivity issues Virgin Media sent me a pair of boosters - which immediately solved all problems. Understand that there were issues generally in my area (12) which may/may not have anything to do with the pr Oct 29, 2024 · (1) Mesh System, (2) Wireless router, (3) Wireless access point(s), (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). I'm hoping someone can help with my intermittent internet issues. it can see everyone else's router, but not mine. I spoke over the phone with VM and I was told that I could apply for the WiFi pods, but I have been pushed from the app to the website and no visible option to orde Oct 7, 2024 · Hi, Earlier today I installed a new router but I cannot gey my wifi pod to connect - Ive tried everything but on the connect app its still saying they are offline and the white light is still plashing - is there a quick fix for this problem Many thanks Matt Oct 16, 2024 · Hi there, I wonder if anyone can help. Login to the Hub menu and you can see this in the Wireless Configuration. WiFi services available in station only. Two add-ons are listed, "WiFi Max" which is presumably for the WiFi pod that previously I wasn't cha Nov 1, 2024 · Getting BAD packet loss in Networking and WiFi 6 hours ago Hub 5 and/or line seems to be a state of disarray in QuickStart, set up and connections yesterday My Broadband constantly drops with terrible speeds and latency and page refusals and on and on in Networking and WiFi yesterday Sep 25, 2024 · Hi can someone for customer support contact me. I have ran hub speed tests on the VM Connect app and it has advised me I might need Wi-Fi Pods. £5. Virgin Media Connect app: Requires iOS 9 or later and Android 5 or later. I turn it back on, i Dec 31, 2023 · Hi guys, been with VM since before it was Telewest, thats a long time. 4GHz and 5GHz showing as two separate WiFi's on my home networks. However I am a volunteer at a local charity. Oct 25, 2024 · Just got a new Hub 5 but I’m going to be using my own mesh system, reading up putting it into modem mode seems hit and miss, what’s the difference between that and simply switching of WiFi on the Hub 5? That way you can also use the Ethernet ports on it. Nov 8, 2023 · Hi all, We had a weak signal in our kitchen, and my WiFi pod didn't do anything. Will sitting next to my router I getting over 500mbps over wifi but when I connect via ethernet to the back of the router that drops to 80 or so. Have gotten a Aug 30, 2024 · I've purchased a ubiquiti cloud gateway max and access points to use with my VM Hub 3. Wo Nov 6, 2024 · Hi - been using Hub 4 for about a year now, and until recently its Wi-Fi strength in all but the furthest locations of my house has been robust and stable. Internet (Mobile data or WiFi) connection required for Virgin Nov 22, 2024 · So a couple of months ago VM contacted me said there was in an issue with my WiFi - they are sending an engineer - we had no noticeable issues. Delivering fast and reliable WiFi straight into your home, with Intelligent WiFi technology that adapts to your home and automatically sorts WiFi issues for you. ) because it needs to be reset to the new VM hub name and password. ⭐. Spoke with customer service and they said I needed to have an engineer visit and bring the pods. 4GHz sections click on the manual button, and in the drop down box click on the channel number you want to change it to, then scroll down and click on Apply Changes. 5Gig Network ports on equipment Id like to use to take advantage of the speed. Tried resetting router (back to factory settings - 5579467 Browse Jan 3, 2024 · I received and set up my new Hub 5 a couple weeks ago, and for the first hour the little number 6 showed up next to the WiFi signal indicator. Been Virgin Fibre customers: the app will work on a device where setup has been completed using My Virgin Media account details. Gradually they upgraded my speed I am now on M125 100Mbps. 14Mbps is May 20, 2022 · I have having daily intermittent problems with my two Apple iPhones with Wifi internet and my Virgin Media Hub 3, which is rendering my home Wifi to be pretty much useless. 4 GHz Disable 5 GHz Click Apply changes Oct 1, 2024 · We had a Virgin Hub 4 for years, configured in modem only mode and connected via ethernet cable to the primary Google WiFi puck that acts as a router and provides WiFi to the rest of the house. It’s a hub 4 and it’s rubbish. The Virgin Media isolator cable is in my room. It’s still happens. You can also create a mobile hotspot using a portable WiFi hub. Need Dec 17, 2024 · Recently my internet goes down so I am unable to use Wi-Fi on phone or iPad the television also does the shuttering thing so unable to finish watching stuff on a catch up . I've not messed with the settings if the hub at all as the previous Virgin hub worked straight away. Wi-Fi: MT7915+MT7975. Aug 28, 2024 · since a few months ago i started to have trouble assessing a few websites from my mobile devices when they are connected to wifi, i can still access them when those mobile devices are connected to other wifis or using my mobile data instead. 0. First I don't see a way to request a replacement of the Hub 4 for a Hub5 (never understood why i had a Hub4 in first place) and second the VM app is dumb and s Jun 29, 2024 · Hi, I have just signed up for a new 18 month contract (Broadband, Tv and landline) after being out of contract for many months, and have noticed that I am now being charged £10 per month for add-ons. This is fine for me on my home user working. Sometimes on the iPhone WiFi settings it will say “No I Apr 25, 2024 · Having real issues with my boosters. I also have this message on the network log. I'v Here you’ll find support to help you understand how your billing works and how to pay your bills. Not sure why it does it. 4 days ago · Hi, I have a superhub 5 and recently it has started behaving very weirdly for about the last week ! The wired ethernet ports always work ok and although the Wifi appears to be up it does not allow any internet traffic. 1 but the router web page itself Customers will receive enhanced firmware features for their Hub version 3 and 4 (older Hubs will need to be upgraded at no extra cost) and initially one WiFi pod. Right from day 1, I am having huge wifi and connectivity issues. Any ideas how she can possib 2 days ago · We've moved your post to another part of the community. We Feb 21, 2024 · Hi Zach. Virgin Mobile customers: the app will work in a device where a Virgin Mobile SIM is present and setup has been completed. Oct 9, 2024 · Hi Rabc13, Thanks for taking the time to contact us via the Community. Please can I arrange an appointment to have it moved? Emma Jun 12, 2024 · Or you can speak to the team on WhatsApp by logging into your online account via a mobile handset and there will be a link to speak to VM by Whats App (the number is 0730 532 71120 ) - you can use the same number for their other social media platforms too (TwitX/Fbook. 4GHz band running, this ensure your mobile and the door bell are on the same band during the setup process. Some customers find it helps to turn off the 5GHz Wi-Fi from the Hub for a period just leaving the 2. Can anyone help please thanks Nov 11, 2024 · a virgin wifi black pod in the upstairs hallway to boost the signal to the bedrooms. Then try setting the old router to Access point mode and trying again. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. We have a hub 5 that we are having to reboot at least once a day. I'm running a combination of 2. Nov 4, 2024 · Hi Following the completion of a recent building project at my home I need to move the wi-fi box. in Networking and WiFi Saturday Top Sep 13, 2024 · Hello. I currently have a Hub4 - I see Gig1 mentions 1130Mbit/104Mbit Dl/Ul speeds. Been having wifi issues in the rooms furthest away from the router. I then click on Security and set it so t Dec 3, 2024 · I'm just wondering if I'll be best keep using the MW6 mesh set up or maybe just getting a USB wi-fi dongle for my PC and connecting direct to the Hub 5 and not using the mesh anymore as I'd like to be able to get as close to the maximum speed on my PC without running a 25ft Ethernet cable across the rooms. To disable the Wi-Fi on both bands : Hub 3 menu: Advanced settings >> Wireless >> Wireless signal Disable Channel Optimization ( to unlock the Wi-Fi settings ) Disable 2. The engineer came and advised they don’t carry t Apr 25, 2024 · Having real issues with my boosters. How do I order replacement leads? I need a power cable, comms cable (the blue one) and an aerial c Dec 27, 2024 · Hi, I’m looking for help pleaseeee, to get a booster as my WiFi doesn’t reach upstairs or to my garage. This lets you share your phone’s Internet connection with other phones, tablets and computers over Wi-Fi. Feb 4, 2024 · I keep losing WiFi randomly throughout the day. 4 and 5Ghz devices, with the 'cleverer' ones achieving dual-band. etc) - so try them all. 2 days ago · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. i can also access those websites from my laptop connected Oct 22, 2024 · Also, If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. I also have an Asus Wi-Fi 6 laptop which connects at 2400Mbps and can pull 1000Mbps + depending on distance from router). Whether you’re looking to change your account details, find help when your circumstances have changed or finding out how to make a payment, all you need to do is choose a category that you think will help you. We have a booster in the kitchen and upstairs hallway (we did live in a big house) I’m currently in the spare bedroom with Sep 1, 2024 · I have a unifi cloud console that I want to install at a site which currently runs TalkTalk internet, I am nearly ready to switch to VM broadband, I have a question regarding Ubiquiti's UCG-Max cloud gateway and how I can connect it in a way that it becomes the primary router to avoid double NAT. Jul 23, 2024 · I had a new Hub installed a few weeks ago as the old one had broken. Virgin Fibre customers can use up to 7 devices on Virgin Media WiFi at any one time. Thank you. I cannot. plug the pod back in again connection but no Internet again, I tried moving an Aug 5, 2024 · Virgin, please tell me why I’ve wasted 1 1/2 hours today having an online chat with your useless advisors. 4 and 5GHz Wi-Fi. Dec 11, 2024 · Most folks are complaining their budget IoTs fail to work with the Wi-Fi 6 service of a Hub 5 & Hub 5x. 00. Router is working and and devices are connecting. You can also check our help pages or learn how to contact us directly further down. Virgin sent me replacements the old white booster. We got it as part of the trial, which must have been at least 4 years ago. Never had this issue with - 5607974 2 days ago · wi-fi, hubs, VM ,is it worth it ? in Community Natter 2 weeks ago Virgin Media Fibre Broadband in Community Natter 2 weeks ago Very Poor Customer Service in Community Natter 4 weeks ago 18 hours ago · We have had virgin wifi for a month now, and for 3 weeks it has been cutting out several times a day. Dec 30, 2024 · Hi, I just renewed contract with Gig 1 fiber , however i am facing issues with Wifi in parts of the house (1st floor and rear of the house). Sometimes on the iPhone WiFi settings it will say “No I Sep 25, 2024 · Hi my wifi booster no longer working. Sep 7, 2024 · Hi @Bri5 👋. the thing is I have literally no clue on what to get so can anyone give me any advi Dec 22, 2024 · They have arrived now, it's a shame they actually make the Wi-Fi slower across most of the house, I suspect that's because they sent Wi-Fi 5 pod to go with a Wi-Fi 6 router? It'll most likely be unplugged as a result which is a shame, I'll look for an alternative as the virgin hardware isn't really appropriate for the speeds supplied. this is all intermittent & not a permanent fault. I cant unscrew the lead in my Virgin Cable, and so when I connect the end of the lead to my HITRON hub, i Virgin Mobile Home Internet is currently available to both new and existing customers. I’ve reset the hub as per advice from the connect app. etc. This hub is in same place as previous hub. May 2, 2024 · Long story but will try and keep it brief. Does anyone have any ideas? In the manchester area Oct 30, 2024 · My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. I presume it was faulty as when I unplugged it, it was very hot! That aside, I bought an extender from Amazon (because I couldn't be **bleep** with the hassle of calling Virgin), and that has connected very easily. Dec 4, 2024 · Hello, The Wi-Fi router was installed in the front room of the house, which is now a bedroom. The devices appear to connect to my Wifi but internet doesn’t work. It was there for about an hour and hasn't been seen since. e. Week. On my firestick it's got to 5mbps. Day. Got a question about our services or need a troubleshooting tip? You might find exactly what you need right here, quickly and easily. Using a 10/100 switch would have the same effe Feb 24, 2024 · Hi, over the last few days, I've been having issues at night with the wifi speeds just been slow. com At Virgin Media, all of our best WiFi deals come with our mighty Hubs, included at no extra cost. i have a HUB 3 router and have started to experience the wifi disconnecting from both my 360 TV box and my iPhone. How Mar 21, 2024 · Hi, My Virgin wifi router permanently displays red rather than white/yellow. Have tried switch off/on and manual/online reset etc no change. The red light is constantly on our virgin media box. To find out how to use your phone as a Wi-Fi hotspot, head to the interactive phone guides, select your phone’s brand and model, and search for “Hotspot”. Had an Engineer visit and he recommended a Mesh System to bounce the Wifi signal around the house. Strangely I can still ping the router 192. I have contacted Virgin Media on the 20th January, 27th January and the 10th February requesting a WiFi pod, each time being given an apology for the prior request having not been completed and then promised that one would be sent but each time nothing sent or delivered. I can connect to access points and use the internet, however my cloud gateway max is showing an incorrect date and can't u Nov 13, 2024 · My virgin media hub keeps on loosing connection and packet loss frequently to the point where most of my family now turns off Internet to use mobile data as it is much more reliable. Get a Mobile WiFi dongle to take internet wherever you go and share with up to 32 devices at the same time. Enjoy 2 months for the price of 1 - that's less than 25p a day! Feb 2, 2024 · Virgin Media Hub 3 + modem mode + TP-Link Archer C6 Router WiFi AC1200Mbps = not working in Networking and WiFi Saturday Intermittent Broadband in Networking and WiFi Saturday Hub 5, 360 box, Apps and using with Smart devices in QuickStart, set up and connections Saturday If you need a second or third Pod, sign in to My Virgin Media, click on Your Package and follow the steps in the WiFi Max tab. Available at no extra cost for Gigabit Fibre Broadband and Volt customers. You buy a Wi-Fi 7 Access Point, it will help you perform a perfect iPhone speed test when sat on the khazi, Oct 17, 2024 · Hi my wifi cuts out like every 5-10 mins. Never had this issue with BT. The hub speed on the checker says it is good but we are not getting wifi. Nov 22, 2024 · Or you can speak to the team on WhatsApp by logging into your online account via a mobile handset and there will be a link to speak to VM by Whats App (the number is 0780 3089 684 ) - you can use the same number for their other social media platforms too (TwitX/Fbook. Engineer puts in the new hub 5 apparently a smart hub. Any ideas on how to get it back to 6? Thanks. Then, you can set up your Sky Q box as your main Sky network hub. I have turned it on and off. Is Nov 9, 2024 · (1) Mesh System, (2) Wireless router, (3) Wireless access point(s), (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). Also worryingly was very hot to hold. 0 in modem mode. Router speed is 250mb. Still on HUB3. I turn it off for at least 5 mins. This gets me speeds of around 120-130Mbps which is Nov 26, 2024 · Checked the Virgin website for issues in the area, but all I get is "We can’t connect to the broadband kit in your home" and a button to "contact us" I think our hub maybe faulty as I also noticed the WPS does not work either, and yes I looked under the hood and can see that WPS is enabled in the hubs settings. We have a booster in the kitchen and upstairs hallway (we did live in a big house) I’m currently in the spare bedroom with Oct 7, 2024 · My Wi-Fi continually keeps dropping out on all devices, but also wired devices stop working. I have not seen a clear solution to this. The hub's Wi-Fi signal is in default configurat Nov 6, 2024 · Good evening all, I'm on the M500 broadband and have no problems with the router. May 12, 2024 · Due to its construction the current WiFi wont reach. It has a different network number from my hub. I did the speed test and it shows that some areas of my house the speed is minimal. However this dramatically drops by 98% to 14Mbps when accessing through my WIFI POD. A speed test gives download speed of less than 1mbps. £40-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with an average property and usage. Ant other time there are no issues. Virgin Media services are only available in eligible Virgin Media network areas. At Virgin Media, these are known as our WiFi Pods, part of our superstrong WiFi guarantee – promising download speeds of at least 30Mbps in every room, or £100 bill credit. It does it 24/7/365 and it keeps Oct 11, 2024 · The official route is to use the VM Connect App and scan your property. I have factory reset over and over, unplugged from the wall, switched on and off and disconnected everything numerous times to add it all again…. Wi-Fi connectivity. For setup: Mobile data connection required for Virgin Mobile customers. I have tried switching on and off, all cables are in place, etc. A second and third WiFi pod is only available to customers following assessment of the WiFi performance inside the registered account address by a Virgin Media agent. The Huawei E5573BS-320 4G Mobile WiFi is a small, portable WiFi hotspot that lets you connect up to 16 devices at home or on the go. The garage is on the mains and sometimes the WiFi just drops out, it Virgin Media Hub 3 + modem mode + TP-Link Archer C6 Router WiFi AC1200Mbps = not working in Networking and WiFi Saturday WiFi pod disconnected and will not reconnect. I use an enterprise router that does not contain access pointer, but I have ceiling mounted WiFi 7 access points. This is probably a really stupid question Sep 8, 2024 · I’ve just arrived at my new house and the wifi hub has been delivered. Connection is VM Hub 3. Upload speeds seem OK. Nov 14, 2024 · Hi, I have an old Netgear RN104 Nas. 2 Month Special. I also have 2 ISP connections. Any advice appreciated. Anyway I have used the Virgin Connect app to check my WiFi connections, the problem is the CCTV camera on the wall outside my garage keeps loosing a connection. azucjbb gkbtyy rtq vxp fisnm jfmcn deqiq sgz ltylbv ehs