Why was my microsoft account locked for violating terms Set a strong password. We’ve detected some activity that violates our Microsoft Services Agreement and have locked your account. Microsoft-Services Account Reset Account has been locked - Microsoft Support . If you have any other Microsoft Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Hi My name is Daniel. Help with the Microsoft account recovery form - Microsoft Support The reason for your previous account lockout was most likely due to "Malware, phishing, and other harmful activities", "Spam", or a recent unusual login to your account. Dear Marco Gabriel Mutuc, Welcome to Microsoft Community. I didn’t do anything that violates anything. We recommend checking out the following I got this popup that my microsoft account was locked around 2 years ago. They advised I add additional security metrics to the account which should prevent it from becoming locked again in future. It appears that your current account has been temporarily locked, preventing you from filling out the Request Form. I'll also guide you on how to contact your online support for assistance. To set your expectations that we have limited tools for checking your account and subscription details in Community. I spoke with support and explained the situation and provide all the pertinent details to confirm my identity, including billing information, password history, XBOX live gamer ID and the 25 character recovery Locked account: To unlock your account, log in to get a security code, which you can request using any phone number. com account - Microsoft Support. ms/compliancelock" and we’ll get you to the right place. With regards to account suspension, there are a couple of possible reasons. If you have any other Microsoft According to Microsoft, accounts are temporarily locked when unusual activity is detected to protect the account from fraud or abuse. Choose Next and we'll send a verfication code to your phone. I use this at school and I need to access this immediately. This has nothing to do with what you did on your MS Rewards account. The Microsoft logo looked a little "off" to me. When I changed employer skype locked me oout due to violation of terms. It will get your Hello Dwayne Moore, . If they misidentify your account as However, in fact, the account recovery form is pretty much your last chance to recover your account, if the recovery form doesn't work, the chances of recovering your account become very small. I Accounts may be temporarily locked when it is detected that there may be some kind of unusual activity on the account. To access the account recovery form, click here: Recover Your Account I suggest that you take your time to provide the necessary information, as this is critical to recovering the account. We recommend checking out the following According to Microsoft's relevant agreements, Microsoft will not lock your account without any reason, it is likely that hackers attacked your account, Microsoft out of the protection of your account, temporarily locked your account, you can check the reason for locking through the following link If you are still unable to unblock your account by entering the security code or changing your password, go to “When you can't sign in to your Microsoft account”. Help with the Microsoft account recovery form - Microsoft Support One of my accounts were locked for violating a Microsoft service agreement, I tried appealing but when I put my phone number "that verification method doesn't work right now try another method" shows up I don't know how to try another method because no other link shows up. I've been trying everything I possibly can to unlock it. But if you think you haven't had one, you can unlock your Microsoft account by following the steps provided in this Account has been locked - Microsoft Support. I would love to help you, but the Community Specialist is unable to view the status of your account or do anything with your account, therefore, we are unable to know why it Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. My Microsoft account is locked for no reason. It doesn't matter for you that you only have a cell phone right now, your cell phone can unlock your account as usual, it has a browser and such, so it shouldn't affect the process of unlocking your account. I don't own a cell phone (seriously), so I can't get the Once unlocked, you can log into your Microsoft account to check the log-in activity history for any unusual ip or device. To meet expectations, access to the Microsoft community is limited, and we do not have access to your Microsoft account. You can use this form to review the reason your I understand that you are having issues with your rewards account. The reason for this is that Microsoft possibly flagged an unusual activity on your account and for your protection, temporarily locked it to prevent any Hello microsoft, i dont know why my other microsoft account is locked by you, i just create that account then i buy minecraft. The phone number doesn't need to be associated with your account. But it did say my account broke something that triggered Microsoft so it can’t be that. I realize that your Microsoft account has been locked, that you are having trouble unlocking your account, and that you have contacted online support but have not received good help. In this article, we will explore the reasons behind the lockout and provide Why does it say my Microsoft account was locked for violating terms? You receive an email or error message saying: Your account has been locked. Learn more" my account was working perfectly fine. i got an email saying there is some unusual activity. I have filled the account reinstatement form multiple times. Account has been locked - Microsoft Support I have been waiting for 2 days already. It says your account can be locked for phishing, scams and bots, none of which I ever did. Now, what do you do? Open a ticket with CDOC they said. My second account I only played Minecraft and nothing else. It says in the second link entitled "If your account has been locked" that the only way to contact them is via the Account locked form linked on that page. However, you can refer to the article in the link below to make security enhancements to your account and check your account activity for possible hacking. If you don't see the Next option when you sign in, your account has been locked due to suspicious activity or for violating of Dear Nazar K, Thank you for using Microsoft products and posting in the Microsoft Support Community. Navigate to "aka. I understand that your account is locked, but you don't know why it's locked, and you're trying to add a security message but can't access your account because it's locked. How to appeal this and unlocked your account. When a Microsoft account is locked due to violating terms, it can be frustrating and inconvenient. Unfortunately, when TSV is turned on, we I'd love to help you, but this community can't view your account status or do anything with your account, so I can't give you the exact reason why your account is locked. I am currently in the US, and at the time this action was taken, I was asleep. I was so confused about this and was a bit mad that this happened as I never did anything wrong. We recommend checking out the following We recommend checking out the following resources for help in regaining access to your account: · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. com with your account, did you see any notification like this telling you that your account has been locked? A screenshot would be really important for us to find the truth. Hope that the following article will be of assistance to you: Did you follow the check account locked link inside the reply I made to start to check why your account was locked. Thanks for reaching out to our Microsoft Community Forum. When I try to sort using the online help I get a message saying to try another Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. We recommend checking out the following Technician's Assistant: I'm sorry to hear that your Hotmail account is locked. I also need justification of why my account got locked Hello Diogo Cardoso, Thank you for your details. Change your Microsoft account password - Microsoft Support. Since you have mentioned that your Microsoft account is locked, we advise submitting an account review form by visiting: If your account has Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. We recommend checking out the following Hello, ive been trying to make a new microsoft account for my XBOX and all started out fine, i played a few games then i turned it off, next day i see the account is locked, i then try to unlock it but it says "Try a different Verification method" but microsoft doesnt give another verification method so i make a new account and it also gets locked the next day. No worries, I'm happy to assist you with this today. Last week I tried signing into my account to be told it was locked because of some activity violating MS terms. Hi, i've been locked out of my Hotmail account and despite completing all the verification process (including code and then all the other questions about subjects of emails last sent, and email addresses last sent to), it still saying the automated system has determined that the information i have provided was not sufficient. First screen "your account has been locked. If you have any other Microsoft account sign in issues, use our Sign-in helper tool. We’ve detected some Last week I tried signing into my account to be told it was locked because of some activity violating MS terms. Help with the Microsoft They blocked my Microsoft Account and wouldn’t tell me why, and refused to help me because I was an early adopter of MFA. Additional information on Game support can be found here: How do I get the right game support? Diya S, thank you for your reply. If you don't have the correct information, you may not be able to get through account verification using the Recovery Form. I also don't know what agreement I violated can someone help? For your feedback, you can click on the link below to check why the account is locked. Unfortunately, during the investigation process, we found that your security information has been changed. I understand that your account was locked. They couldn't see why, but did confirm that something within the account against the terms and conditions. I will not accept anything other than my account being cleared of any wrongdoing and unblocked. Content here should be primarily about Microsoft's suite of services, products and games which we publish. For more information, please refer to: Account has been locked - Microsoft Support. Account has been locked - Microsoft Support. To unlock your account, you'll need some additional assistance. And we do not have access to validate your account. Today, I go to log in again to make another call and it says my account has been locked due to violating Microsoft's services agreement. I understand that you are experiencing an issue with your account being locked, and I will do my best to provide assistance. You can find the recovery form button at the following link. I am an Independent Advisor. Here Are you trying to recover or access your Microsoft Account? Please keep in mind that the Microsoft account recovery process is automated, so neither Community users Your account has been locked We've detected some activity that violates our Microsoft Services Agreement and have locked your account. They helped me move my purchases, Skype info, and Azure subscription to a new account, but refused to unlock the old one or tell me why they did it. I cannot access my email,one drive,etc. Please try another method. Here are some common reasons why accounts are locked, though not all account locks Microsoft takes account security very seriously, that's why Account Recovery is an automated process with no human influence. . I think even if the two of us searched day and night it would be difficult to find exactly which regulation your account is violating. microsoft. My Microsoft account has been locked and I am confused why I made the account 2 days ago and all I did was just play Roblox on it so I am confused for why my Microsoft account was locked my email for the account is *** Email address is removed for privacy *** if that help Because the account problem involves your personal privacy, community support staff do not have the authority to view your account status and cannot directly unlock your account. This usually requires you to unlock your account by obtaining a security code through the Microsoft Account Management page. Hey there, king Solos Only Microsoft Support can help with account related issues. Before you talk to someone for personalized support, try Microsoft’s automated self-help and see if it works. Please can you reach out to Microsoft support via this link: Contact - Microsoft Support If you scroll down to the bottom of the page, please click onto contact support · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. getting locked when ever I make a new account and play minecraft I first download addons from a app called mcpedl at first everything seems OK then later in the day or the next day I get back on and my account is blocked and I can't log back in I put my phone number then I get code the code doesn't work My account was compromised by what I assume to be hackers as my security questions were changed and password as well as profile picture. Please check your account's recent logins for any unusual logins. ms/compliancelock" and we’ll get you to the right Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: Reference: Account has been locked - Microsoft Support. I was notified that the account was locked due to a violation of the Microsoft Services Agreement, which I categorically deny. If your account does not have 2FA turned on, you can fill out the recovery form to unlock your account. Typically, if your account is still locked, filling out the form below will help us know why it is locked and how to unlock it. I know how frustrating this must be for you, let me help you sort this out. You can vote as helpful, but you cannot reply or subscribe to this thread. It is recommended that you use the following Microsoft account reset service, which requires you to fill in the form and provide some detailed information. We recommend checking out the following If you are able to successfully unlock your account, recover your hacked account via the link below: How to recover a hacked or compromised Microsoft account - Microsoft Support (2) Fill out the account disabling form below to learn why your account is locked with the available unlocking options. Unlocking your account. Welcome to Xbox Community Forums. 3. The chatbot said that I was logged in outside of the country. Account has been locked - Microsoft Support . I want to make it clear that community members cannot directly help you reset or recover your email account, but I will do everything I can to give you all the options I can. If your whole Microsoft account was blocked, please fill the account reinstatement form below: Any other inappropriate content or behavior as defined by the Terms of Welcome to the Microsoft Community. Based on your description, it seems that your email may have been compromised, leading to hackers continuously attempting to log in to your account, which has resulted in your account being locked. So I have some questions, why was my account locked for? Will this affect my data in Minecraft? My account keeps getting locked due to breaking terms and conditions. To regain access, I follow the routine of resetting my account by confirming a code sent to my phone via text message, changing my password, and successfully logging in again. You need to use a newly registered Microsoft account or an available Microsoft account to restore your account by filling out the form. How to unlock your account. See tips to help keep your Microsoft account safe in the Microsoft link below; I will recommend you try out the Microsoft authenticator app option. Ive sent 1 email since this started happening. Unlocking your account To unlock your account, you'll need some additional assistance. That is why I keep trying these forums and other online channels. it was my main financial account and now its locked. I've managed to regain access to my son's account. Understanding your problem and your feelings. But if you think you haven't had one, you can unlock your Microsoft account by following the steps provided in this Account has been locked - Hello microsoft I'm here to ask why my accounts keep. 1. I tried reaching out to your support teams but there also seems to have no response either. Subreddit for all users that are locked, banned, blocked, disabled I understand that your Microsoft account is locked and you are trying the account reinstatement form again and again. My account, **removed for privacy reasons** @hotmail. I realise that your account has been locked due to suspicious activity, I am deeply aware that this account is important to you and that this issue has been troubling you and I will do my best to help you! It is of note that several years ago my account was hacked into, but the situation was solved and up until now I have had no issues with my Microsoft account until now, I have added 2fa and changed my passwords multiple times, Including earlier today before I received the message that my account had been "Compliance Locked" Due to violating the In fact, there are many reasons why a Microsoft account suffers a lockout, and also due to privacy restrictions, community members cannot use the necessary tools or forums to perform actions on their accounts or learn more about how to use their accounts to confirm the actual reason why your account was blocked, but in most cases, it is Since Microsoft accounts are managed by an automated system in which we do not have any manual access to this, possible reasons as to why account has been locked is that there was some unusual activity that triggered the access of the account. Looking forward to Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. If you have any other Microsoft 2] Use Microsoft’s automated self-help. However, if you logged in to your account while in a different region or using a VPN, the method for unlocking your account may differ. Tips: You can use any phone number to request the security code. com) I suggest that you take your time to provide the necessary information, as this is critical to recovering the account. I completely understand how you feel at this moment, and from my personal point of view, I would really like to help you recover your account right away, as I This video explains how to fix Microsoft Account error 'Your account has been locked'. Have you filled it out yet? You should be contacted by someone who will give you more information about why it was locked and probably ask you for more information to get your account unlocked. Now I receive an email saying they couldn't verify my account ownership. I realise that you are locked out of your account and have been prompted by the system after entering your phone number that this verification method is not working at the moment, try another verification method. Welcome to Microsoft Community. We recommend checking out the following Upon saying yes on my tablet, a browser opened on my pc with a message that my Microsoft account is now locked because I violated the terms of their agreement. Hello, I am unsure why but when I try to login to my game account to play Xbox/Microsoft games I am hit with a "Account has been locked" and when I click on the compliance lock form and fill it out, I get a response 4 hours later saying "I found Two-Step Verification (TSV) has been enabled on the account. Your account could have been locked for suspicious activity when a hacker signed in to it and tried to take control of the account. Please accept our warmest regards and sincerest hope that all is well. " Microsoft accounts are typically locked if the account holder has violated the Microsoft Services Agreement. We've detected some activity that violates our Microsoft Services Agreement and have locked your account. You will have to enter the locked account address in the "E-mail address associated with your Microsoft account". I understand that you are having trouble on recover your locked account. We understand that you're having an issue with your Microsoft account being locked due to some unusual activity in your Outlook account keeps popping up. In November, my account was locked due to violating the terms. We recommend checking out the following I have been paying for a Microsoft 365 subscription for one person for a long time. Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. It's obviously a troubling issue that your Microsoft account is locked and you can't make purchases, yet they are able why my microsoft rewards account *** Email address is removed for privacy *** got suspended without unknown reason please unban my microsoft account because i did not do any suspecious acitivity. I didn’t do anything on that account for a long time then when I tried to log in it said that my account was locked. The Microsoft Authenticator phone Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. In this case, Microsoft will temporarily lock your account to secure it. I understand that the situation you are experiencing is very frustrating. Account Locked: To unlock your account, log in to obtain a security code, which you can request using any phone number. I've changed the password numerous times, watched plenty of youtube videos, gone to microsoft help There are several reasons why your Outlook 365 account might be locked, and unfortunately, I don't have access to your specific account information to determine the exact cause. I made an account earlier that got locked for no reason too. I had an account locked once and contacted three friends in three cities and borrowed their mobile numbers before I was able to unlock the account and share it with you. Also, need to improve the security of your account . You can refer to the following link:Account has been locked - Microsoft Support. I proceeded with the recovery request of my microsoft account via email but it has been 24 hours and I have no updates. The reason you experience this is that Microsoft possibly flagged an unusual activity on your account and for your protection, temporarily locked it to prevent any unauthorized acts. We recommend checking out the following Ever since the other day my account keeps getting locked every day. * Moved from Office/OneDrive My Microsoft account has been blocked 6 months ago. I've done this so now I'm hopeful that his account remains working. What can I do? Technician's Assistant: Are you able to access any other Microsoft services with your account, such as Outlook or OneDrive? Customer: No, except for Excel. After thorough review, we found that there are no issues present with your Certification Profile, nor the completion of Exam MS-100. I understand that your Microsoft account has been locked. Several users have reported that Microsoft has locked their accounts w Why is my account temporarily suspended? Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. If your account was locked due to a violation of our policies, you can fill out this form to check the reason for the lockout (but it seems that you Hi, Wunna. Thank you for sharing the information requested through Private Message. If your account has been locked for violating our policies, you can fill out this form to view the reason for the lock (but it seems you were I am facing an extremely frustrating situation where my Microsoft account has been locked without any valid reason. Your whole MS account is locked. I made a Microsoft account last Thursday to chat over Skype with some work colleagues. As you have tried some of the actions but to no avail, it is recommended that you contact Microsoft support directly to find out why your account has been locked, here are the ways to contact the support personnel. The most common cause of the account being locked is not having at We recommend checking out the following resources for help in regaining access to your account: · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. I provided: We understand that you're having an issue with your Microsoft account being locked due to apparently violating terms and conditions of the service. You've done something serious on I moved my Mojang account to a brand spanking new Microsoft account as they started demanding all players do recently. In this case, you will need to complete the rewards form using a different account. It wanted my phone number. Hi, When logging in to my e-mail/Outlook I receive the message: Your account has been locked. com or the Microsoft "To Do" app. We’ve detected some activity that violates our Microsoft Services Agreement and have locked your account. Hi, Omar! I'm sorry to hear you're having trouble with your account. And when I checked in my account activity page, I see a massive number of unsuccessful sign in attempts - this is not normal right? Someone seems to be trying to Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. Usually this is the most common cause. Im not doing anything to flout the rules. I totally understand that it’s very urgent to you to get your account unlocked. Now I tried to log in and play for the first time since I made the move and my account is locked "due to breaking their rules", never mind the whole account hasn't ever been used. Once inside, they changed all my account details, locking me out completely. If the Microsoft account is locked, it can be unlocked through the associated email or mobile phone number. Change your Microsoft account password. If the above steps do not help you unlock your account, the only way that unlocks your account is to fill out the account recovery form and provide any information you have ever used. We recommend checking out the following · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. I hope I could get my account unlock again because it is an important account for my school. Help with the Microsoft account recovery form - Microsoft Support When logging in to skype account I receive the message: Your account has been locked . Please try logging https://account. If you don't see the Next option when you sign in, your account has been locked due to suspicious activity or for violating of Hello,My microsoft account has been locked for 2 weeks now, and I submitted several account recovery forms, received just a few request for more information and only one result of my appeal, which Violation confirmed (Decision upheld) "It seems that my account has been hacked and the hacker used skype, because myself I haven't used skype at Account has been locked - Microsoft Support . When you open the page, go to the "Help with games" section in order to find the right path to look for help. That can be frustrating. If you want to know the root cause of the problem, you can check the reason for your account being disabled by filling out the form below. com, you can refer to this article to unlock your We recommend checking out the following resources for help in regaining access to your account: · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. At least then other people will also see these issues and be warned that data is I use my Skype account for buisness purposes even though i don't have a skype buisness account. If you don't see the Next option when you sign in, your account has been locked due to suspicious activity or for violating of Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. To unlock your account, Unfortunately, we cannot make any changes to your personal Microsoft account. Dear AndreasPF, Thank you for using Microsoft products and posting in the Microsoft Support Community. I have my account on auto-renewal paying with PayPal. Enable double authentication Hi so my Account was hacked into 5 days ago First it said help us secure your account and at the time i had no way in getting my verification code but now i have access to In terms of your question/concern regarding the data in the account, any account not accessed within a one year period will have all the data deleted due to inactivity and any account not accessed in the prior 2 yr period will be automatically closed (deleted) Dear jamie p4. com, was locked by microsoft 2 days ago. As per your description and my understanding, your colleague's Microsoft account has been locked due to an alleged violation of the Microsoft Service Agreement, even though the account was only used for Microsoft 365 data management. i used my recovery account to sign in and then screen says "That verification method isn't working right now. There is no reason as to why it got locked, only a link with reasons as to why your account can be locked. My Excel files are important to me, and I pay an annual fee to Microsoft for these service !I would like you to urgently let me know why my · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. My microsoft account is locked. Even spamming and other forms for violations of the Microsoft Services For the issue of your account being locked, you found out that it was locked in violation of normal. Unfortunately, we do not have the authority to detect the status of your account and therefore cannot answer why your account has been restricted. You can try the email or cell phone number tied to the account to unlock when you account. The account and billing activity associated with your Microsoft account was thoroughly reviewed by our fraud team, and I can confirm there was unauthorized access to your account. However, here are some possibilities: Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. To reach out to the Microsoft support team, please visit: Contact Us - Microsoft Support, where you can contact a Microsoft specialist by submitting a request or through the Get Help Windows app. Dear Maria GoncalvesMJ, Good day, welcome to Microsoft community. We understand that your Microsoft account has been locked due to violations of the Microsoft Services Agreement. Below are some common reasons why accounts get locked, but not all To access the account recovery form, click here: Recover Your Account (live. If the above does not unlock your account, the only way to unlock your account is to try to retrieve your Skype account by filling out the Account If your OneDrive is not locked, but the Microsoft account is locked, it will also lead to the inability to enter OneDrive. Microsoft accounts are typically locked if the account holder has violated the Microsoft Services Agreement. I have number, i have email and email recovery but why i cant get code? this is so confusing, i spent my money then u lock my account, pls help me how to fix this pls i beging u, because this account my personal work If you receive the message “Your account is currently unavailable" when you try to access your OneDrive, your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct. Account security issue: Your account may have been locked due to suspicious activity detected or a violation of the Microsoft Service Agreement. However, a few days later, I regained control through the Windows Hello sign-in feature and promptly updated all security settings to revoke the hacker’s access. An account has been restricted or locked because the system has noticed some unusual activity on your accounts such as entering the wrong password too many times either by I'm experiencing recurrent account blocks from Microsoft due to numerous login attempts, especially on platforms like bing. That's literally the only thing I've used the account for. Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: Based on the information you provided, it seems that your account was locked because a hacker broke into your account and sent a large amount of spam using your email address. I never even logged onto my Microsoft account and sent emails neither did I even play on any Minecraft server at all, so it baffles me how I couldve Welcome to the Microsoft subreddit. In addition, if you have ever purchased Microsoft products for your Microsoft account, you can provide the order number, invoice, and other information of the purchased content to Microsoft's online support staff, which can increase the success rate of Hi Susana aerly!. 2. Have you tried any troubleshooting steps to unlock it? Customer: No. Microsoft-Services Account Reset In addition, if you have ever purchased Microsoft products for your Microsoft account, you can provide the order number, invoice, and other information of the purchased content to Microsoft's online support staff, which can increase the success rate of Thank you for using Microsoft products and posting to the community. Can I have a chat with someone who can help me unlock my account or help me why my phone number not working for verification? Hi Salahin, To better assist you with unlocking your account and resolving the phone verification issue, could you clarify a few details? Is this a personal account or a work (business) account, like Microsoft 365? According to Microsoft's relevant agreements, Microsoft will not lock your account without any reason, it is likely that hackers attacked your account, Microsoft out of the protection of your account, temporarily locked your account, you can check the reason for locking through the following link My daugthers new hotmail account has been locked. That's why you have to go to the account homepage to check the status of the Microsoft account itself. A potential reason why your account got locked out or suspended is due to entering multiple incorrect passwords, or unusual activities to the account. The issue is that no violation actually occurred, and Microsoft won't say what the violation was. It prompts that you may have violated the user agreement for Microsoft accounts, you tried filling out the recovery form, but it didn't work. We recommend checking out the following Your account has been locked. We appreciate for sharing your concern with us and we hope that you are doing well today. To unlock your account, you’ll need some additional assistance. And the reply I got is" Our review determined that images or videos of terrorist acts or extreme violence were shared from your personal OneDrive account. I did open a ticket and it has been a week. Edit: You didn't explain yourself very well. Navigate to My account has been locked for for violating the services agreement but that hasn't happened. If you have any other Microsoft account You don't lose your MS account, just access to MS Rewards. If you require support, please post your question within the pinned thread where our Social Media team will respond to you. You can unlock your Microsoft account by following the steps provided in this Account has been locked - Microsoft Support. Reset a forgotten Microsoft account password - Microsoft Support . The most common cause of the account being locked My suggestion is that you can take the approach of using passwordless login + using Microsoft Authenticator to protect your account, this is the highest level of account protection as passwordless login removes your password and Microsoft Authenticator sends a dynamic digital authentication check to protect your account. A week later, They keep sending me messages back that my account is still violating the terms, without any hint on how I can fix it. You can also try filling out the form to request an account lockout at: Microsoft-Services Account Reset. Although we cannot unlock your account, we can assist you in updating When attempting to login to my Microsoft account, I get a message stating my account was locked for violation of conduct. This thread is locked. I understand your distress, having your account repeatedly locked is very disruptive to your work and life, and I deeply understand what you are going through. Unfortunately, here in the community forum, all members are also users like you. Last November (2022-Nov) my Microsoft hotmail account was locked with message:Your account has been lockedWe've detected some activity that violates our Microsoft Services Agreement and have locked Click here and we’ll get you to the right game studio to help you. However, since in this category we mainly focusing Microsoft 365 Business services and Business online account related issues, if your account is Microsoft free personal account, like outlook. You can try the following steps to unlock your account: Unblock my Outlook. Microsoft-Services Account Reset Normally, when an account is locked, you can get a verification SMS to unlock your account by tying your cell phone or email. Usually, unlocking an account requires verifying a valid mobile phone number. My Microsoft account was compromised after a hacker managed to social-engineer me into granting access. Your account has been detected as violating the Rewards terms of I understand that your account has been locked due to an activity that may concern Microsoft's terms and agreements. Here are some resources you can check to help unblock your account: Based on your description, it seems that your email may have been compromised, leading to hackers continuously attempting to log in to your account, which in turn has caused your account to be locked. If you did not receive any response there or you are still having trouble recovering your account, We would suggest you fill in the ACSR (Account recovery_) form and make sure you provide an alternate email address when you fill Fandom did the same (just in a different way) so it might be that. There are multiple reasons your account may have been disabled, including suspicious activity, sending unsolicited emails, or for violating the Microsoft Services Agreement by hosting photos, video or other content in violation of the Code of Conduct. Although my account was locked, my recurring payments to Microsoft did not automatically end. Unlocking your account . Wonder why? All my excel files are in One Drive and I can't access them, not even from my new account created yesterday. ltjmkfnq rfb oec owddnzxo uoew mkbqjrs vadyv siass rallj bfvqq