Windows hello pin unavailable. Aug 8, 2022 · Hello, I have sent PIN in Windows Hello.

Windows hello pin unavailable 2. Aug 4, 2025 · Windows 11 is always asking me to enter my pin whenever a password is requested for any site. Step 6: Under PIN (Windows Hello), click on Remove to delete the existing PIN. Describes an issue that prevents users of Windows 10 Anniversary Update from setting a convenience PIN Oct 22, 2021 · After setting up Azure AD Connect, and Hybrid AAD Joining systems, they started having an error when trying to setup Windows Hello PIN. This change involves Windows Hello for Business and the increased security this feature offers. This could make the authorization different from regular systems. In the Sign-in options tab, choose Windows Hello (PIN) for Windows 10 or PIN (Windows Hello) for Windows 11. Usually, setting up Windows Hello PIN on Windows computers is a no-nonsense process that Aug 15, 2016 · Beginning in version 1607, Windows Hello as a convenience PIN is disabled by default on all domain-joined computers. com to firstname. If the PIN code is not working, it could be due to a faulty keyboard. e. Aug 19, 2022 · Delete Your PIN Manually Windows stores your computer’s PIN and other security-related information in the Ngc folder. Here’s how to fix it. Aug 13, 2025 · But the upgrade caused the Windows Hello PIN to become unavailable (PIN isn’t available: 0xc00006d). com/speedytutorialsmore Sep 26, 2025 · Why does it say something happened and your PIN isn’t available? How to fix something happened and your PIN isn’t available on Windows 11/10? To find reasons and solutions to fix this login issue on your PC, you can continue to read this post from MiniTool. Aug 29, 2024 · To reset a PIN, open Settings – Accounts. If you are able to get past the PIN is not available issue, you can set up your PIN manually and fix the problem forever. What is Windows Hello? Windows Hello is a biometric authentication feature introduced by Microsoft in Windows 10. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. 1 Key Trust – “That option is temporarily unavailable. However, when rebooting the PIN is working again. Feb 11, 2025 · If you still cannot set the PIN after connecting to the Internet, you can restart the Windows Hello service as follows: Press Win + R to open "Run", type "services. However, you can log in using your account password. Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. Jan 28, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Learn how to change, reset, or set up your Microsoft PIN to resolve sign-in problems and resolve error messages. Hello guys, usually I am pretty good at troubleshooting this stuff, but right now I don't know how to proceed. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. This issue has sparked widespread frustration and raised concerns about the reliability of Windows updates. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Type gpresult /h C:\gpo. It allows users to log into their devices using various authentication methods such as facial recognition, fingerprint scanning, or a personal identification number (PIN). Oct 28, 2023 · Usually, this problem is caused by a corruption in the Windows Hello settings. Type regedit and click OK. Sorry to hear that you're having issue with Windows Hello PIN. We are a Hybrid AD so machines do get GPOs but there is no At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. Yet, I am constantly prompted for PIN to access certain features. To the best of my knowledge, the credentials are actually cached Sep 29, 2023 · Is your Windows Hello PIN not being accepted by Windows? In most cases, it occurs when you enter the wrong PIN. It cause to I am unable to set a fingerprint and face lock in my laptop. Other factors that could contribute to this issue include corruption of the Ngc folder, a problem with your Microsoft or local accounts, or misconfigured PIN settings in the Group Policy Editor. Please sign in using another method” when attempting to use PIN or facial recognition, and that the issue persists despite updating Windows, resetting the Windows Hello container, and resetting the PIN. Dec 17, 2022 · A PIN is a set of numbers, or a combination of letters and numbers, that you choose yourself. But it shows currently unavailable. Face recognition, fingerprint, or Personal Identification Number (PIN) fail to work. It is more Apr 6, 2025 · To fix Error Code 0x80070006, Something went wrong and your PIN isn’t available in Windows 11/10, follow the solutions is this post. Sep 22, 2025 · We understand that you are receiving the message “This option is temporarily unavailable. Install any pending updates. (Server 201 Jun 21, 2024 · I recently had a motherboard failure on my desktop PC, and due to the age of the system upgraded most of the associated hardware. ” So how to resolve it successfully? Here this article will give you some useful ways. Click on Remove once more to confirm the action. So, click on the Remove button for Remove this sign-in option. Jan 1, 2023 · Click on PIN (Windows Hello). Remove the existing PIN from your computer by entering the password to verify your account. Fix Windows Hello PIN This Option is Currently UnavailableWindows Hello PIN is a secure way to sign in to your Windows 10 or 11 PC. Windows Hello and facial recognition can stop working, displaying a message - "This Option is Currently Unavailable". Based on the description of your issue, the "This option currently unavailale" under the PIN (Windows Hello) settings, it seems that that recent Windows update might have caused a corruption in your Windows Hello or TPM (Trusted Platform Module) configuration. Feb 20, 2025 · Reset PIN – In normal mode, go to Settings > Accounts > Sign-in options > Windows Hello PIN, and reset it. Aug 5, 2024 · Look for PIN: Under the "Manage how you sign in to your device" section, check if the "Windows Hello PIN" option is visible. Dec 17, 2024 · You can try to export group policy and check if you configured any domain policy related to Windows hello and/or PIN. While it offers a convenient and secure way to access your device, you might sometimes encounter sign in issues. 239) is connected to a domain hosted on my local network. May 12, 2025 · Learn why you can't add a Windows Hello PIN on Windows 10/11 and how to solve the problem with different methods. What do I do to change the PIN or disable the function? How To Fix Windows Hello PIN This Option is Currently Unavailable (Unable to Change PIN Error) Support me: https://ko-fi. It uses your fingerprint, Jun 22, 2022 · Facial recognition logon doesn't work after you apply a Group Policy setting in Windows 10 - Windows Client Fixes an issue that prevents facial recognition logon in Windows 10. I chose to do a fresh install of Windows 10 Pro on a new drive, however, I'm unable to setup Windows Hello so that I can log… Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. , Sign in with a PIN. Here's the solution. All Methods to Fix Windows Hello Pin Option Currently Unavailable If you’re having problems signing in to your Surface using Windows Hello Facial recognition or Windows Hello Fingerprint recognition, try these solutions. Here are my discoveries to get Windows Hello working back again: General knowledge: TPM: Windows Hello relies on a TPM to function properly. Jul 23, 2025 · Tips: How to Access Your Windows 11 As Administrator When PIN is No Longer Available If the login PIN is no longer available, is there any way to access your Windows 11 as administrator to remove the PIN without data loss? Yes, iSunshare Windows Password Genius can help you create an administrator account without login. It only sometimes happens after the… Sep 24, 2025 · Usually, this problem is caused by a corruption in the Windows Hello settings. Whether you want to set up a PIN, facial ID, or fingerprint, Windows Hello PIN makes it available for the user. Nov 7, 2023 · Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. Jan 6, 2022 · 5 I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Use Windows Hello Alternatives: If Windows Hello is still unavailable or failing, consider using alternatives such as a strong password or a PIN until the issue is resolved. Since facial recognition and fingerprint sign-in are unavailable on your device, I’ll guide you through creating a new user profile to regain May 24, 2024 · I sometimes get the PIN is temporary unavailable message when login in after the screen being locked. Sep 28, 2025 · Windows 10 introduced a new feature, Windows Hello PIN, which provided better security clearance to users than conventional security techniques. However, lately, it seems that the Hello PIN is not working for a lot of Windows users. Jul 12, 2024 · On Windows 11, you can configure Windows Hello using Fingerprint, Facial recognition, and PIN for a more secure experience, and in this guide, I will show you how. When I check in sign in options, it states this option is currently unavailable, tap to fix it. Apr 24, 2025 · Fix the "Your PIN is no longer available" error on Windows 11 with step-by-step solutions including PIN reset, update removal, TPM settings, and more. -Hybrid Entra Joined devices-Enrolled to Intune using Apr 11, 2025 · If your Windows Hello authentication stopped working after applying this update, here's how you can quickly resolve the issue: Method 1: Re-Enroll Windows Hello Authentication (Recommended) Step 1: Log into your Windows account using an alternative method, such as your Microsoft account password. While trying to change the PIN, users have reported the issue of " Windows Hello PIN, this option is currently unavailable. So, we'll proceed with Remove PIN to remove the current PIN and then add a new one. exe and logoff. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. Now I cannot even enable it again. Here are five ways to fix the problem! Windows Hello enables a sign in experience using facial or fingerprint recognition, or a PIN. Aug 13, 2025 · Windows 11 24H2 enforces stricter Windows Hello checks, causing “Your PIN isn’t available” errors after UPN changes. Based on the description of your issue, the "This option currently unavailale" under the PIN (Windows Hello) settings, it seems that that recent Windows update might have caused a corruption in your Windows Hello or TPM (Trusted Platform Module Jul 4, 2024 · Environment:-No UPN matching between onprem AD and Azure, Third party federation and User provisioning . 4-Now, go to Advanced Options >Command Oct 14, 2025 · Troubleshoot Windows Hello PIN issues on Windows 10. Dec 12, 2023 · If you face the “Windows Hello PIN this option is currently unavailable” issue in Windows 10, focus on this post to find some solutions. html and click Enter. I am unable to set up any Windows Hello sign-in options. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. ” After the user provisions a Windows Hello for Business credential in a hybrid key trust environment, the key must sync from Microsoft Entra ID to Active Directory during a Microsoft Entra Connect Sync cycle. Follow the steps for personal, domain, or organization PCs and enable the PIN option in settings or registry. This behavior can occur if Windows Hello for Business settings are misconfigured, if there is a Oct 20, 2022 · In this blog, you will know everything about Windows Hello PIN, like what is it and how to remove/reset/disable it, why it not working and so on. Here, you will see the options to Change PIN and Remove PIN. Using a PIN is a quick, secure way to sign in to your Windows 11 device. How To Fix Windows 11 PIN Not Available A Windows 11 PIN not available screen will naturally lead you to try restarting your PC. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. Here's is the screenshot of my sign in option screen I am using a 2019 asus vivobook x510u with windows 11 home 23H2. Try Safe Mode with Networking – This mode may allow PIN sign-in if network services are needed. Aug 13, 2025 · Sorry to hear that you're having issue with Windows Hello PIN. More fixes here. . Aug 13, 2025 · Hello Aaryan, This is April, I'll be happy to assist you. Learn how to fix login problems and gain access to your PC again. lastname@newcompany. This solution also works Jan 8, 2025 · Step 4: Once signed in, press Windows + I to open Settings. I cannot enable any of its features (Image) My computer (Windows 10 1903 18362. Feb 3, 2022 · I had an issue on my personal laptop where my organisation required that I change my pin. It says the option is now Oct 17, 2022 · If you see "This option is currently unavailable" when trying to set up Windows Hello Fingerprint in Windows 11, here's how to fix the issue. Lock the screen and Entered the PIN and received the below message AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 But above message "this option is temporarily unavailable windows hello" appears. Jun 17, 2025 · Windows Hello is a biometric authentication feature in Windows that allows users to sign in using facial recognition, fingerprints, or a PIN. You may be unable to sign in with your PIN if the data in this folder is corrupt. Jan 16, 2021 · That is why Windows 10 has introduced a security feature, i. In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello PIN. Learn about the configuration options for Windows Hello for Business and how to implement them in your organization. If your account's PIN becomes unusable for some reason, you may see the Something happened and your PIN isn’t available. Aug 6, 2024 · The message ‘Your PIN isn’t unavailable’ generally indicates an issue with the Windows Hello for Business (WHFB) configuration or the PIN setup on your device, which may be caused by a May 30, 2024 · To fix Your pin is no longer available in Windows 11, reset the TPM, delete the NGC folder, or modify the Registry Editor. Apr 29, 2025 · Windows Hello errors during PIN creation in Windows 10 - Windows Client When you set up Windows Hello in Windows 10/11, you may get an error during the Create a work PIN step. com. Now I want to change my pin but now when I got to settings it says This option is currently unavailable. You can do this by following these steps: Jan 23, 2025 · Troubleshoot the issue of 'Your PIN is no longer available' on Windows 10/11 after BIOS or Windows update. Nov 21, 2024 · Run Windows Built-In PIN Troubleshooter Microsoft anticipated PIN problems, which is why they included a step-by-step troubleshooter specifically for Windows Hello issues. Deleting the folder might help resolve the “Something went wrong and your PIN isn’t available” issue and other related errors. Based on the description of your issue, the "This option currently unavailale" under the PIN (Windows Hello) settings, it seems that that recent Windows update might have caused a corruption in your Windows Hello or TPM (Trusted Platform Module May 9, 2024 · To fix Something went wrong, Try again later error during Windows Hello setup, roll back Fingerprint driver, and delete the files inside the NGC folder. A user might go from firstname@oldcompany. In many organizations, user principal names (UPNs) change over time. For checking Computer Configuration within gpresult, we can follow steps below. Apr 30, 2024 · Fix 2: Use the Forgot PIN Option If disconnecting your work or school account doesn’t help, use the forgot PIN option to reset your Windows Hello PIN. Apr 7, 2025 · I am running windows 11, and the PIN option is "currently unavailable" in settings. Jul 4, 2024 · Windows Hello errors during PIN creation in Windows 10 - Windows Client When you set up Windows Hello in Windows 10/11, you may get an error during the Create a work PIN step. I also have the "Facial Recognition (Windows Hello) installed in my Aug 5, 2024 · Fixing the 0xc00000bb Error: PIN Unavailable in Windows 10 & 11 ChatGPT Aug 5, 2024 If you’re having problems signing in to your Surface using Windows Hello Facial recognition or Windows Hello Fingerprint recognition, try these solutions. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Nov 17, 2021 · Windows Hello Pin -This option is currently unavailable - Windows 11 | fixed this problem 2021 Apr 15, 2025 · According to Microsoft, Windows Hello facial recognition or PIN stops working after performing a system reset while keeping local files. Things I have tried and failed: Login with local account and… windows hello pin this option is currently unavailable this setting is managed by your organization domain,windows 11 and windows 10. " Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. I don't remember my PIN and I can't reset it, since it is "currently unavailable" in my settings. Windows Enrollment -> Windows Hello for Business -> not configured Device Configuration Profiles - Identity protection -> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Fix: Windows Hello PIN This Option is Currently Unavailable Windows Hello is a biometric authentication feature available in Windows 10 and Windows 11, providing users with a secure and convenient way to log into their devices using methods like facial recognition, fingerprint scanning, or a PIN code. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. Jul 19, 2025 · Hello, In this case, the only option will be to perform a clean install of Windows 11. Nov 22, 2024 · This article is a troubleshooting guide for known Windows Hello for Business deployment issues. Your PIN is securely stored on your device. Press Windows key + R key together from the keyboard. To change your PIN, you must know your old PIN. 3-Go to Troubleshoot. Let me help you out. Signing in with a PIN is far quicker and more comfortable than those long passwords. Apr 6, 2025 · This elusive error, accompanied by the message “Something went wrong and your PIN isn’t available,” typically arises when the Windows Hello PIN system encounters hiccups, especially in Windows 10 or Windows 11. Logon this machine using administrator account. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Step 5: Navigate to Accounts on the left pane, then click on Sign-in options on the right. Aug 3, 2025 · I already set windows hello pin. exe. Ensure Device is Updated Check for Updates: Go to Settings > Update & Security > Windows Update, and click on "Check for updates". Apr 10, 2025 · Microsoft is saying that its April 2025 security update may cause some Windows users to be unable to log into their accounts via Windows Hello. Jan 21, 2025 · Learn how to remove a greyed-out Windows Hello PIN on Windows 10/11 with our step-by-step guide using certutil. I had mine set to Apr 16, 2025 · Windows Hello, Microsoft's biometric authentication system, has recently encountered a significant glitch in Windows 11, leaving users unable to access their devices through facial recognition, fingerprint scanning, or PIN entry. Windows Hello aims to create a seamless and user-friendly login process while significantly enhancing security Sep 2, 2025 · Learn clear solutions to enable the "Remove" option for Windows Hello PIN when it's unavailable in Windows 11. Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. Try using the Registry editor, follow the steps below:. Jun 18, 2025 · PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. When the old PIN is gone, click Set up, enter your password and add a new PIN. I wish I could handle your problem, however, the issues on managed devices is out of reach of the response support community. Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. I have gone to the Lenovo site to install drivers to try and get everything updated. Aug 8, 2022 · Hello, I have sent PIN in Windows Hello. This section explains the error, guides through initial troubleshooting, and introduces advanced options for further steps. Jun 18, 2025 · Windows Hello not available on domain issue has existed since Windows 10 Update 1607, so here's what to do to get this feature on the domain. Step 7: Confirm the action, then click on Add to create a new PIN. If it is not, continue with the steps below. msc" and press "enter" to open the service. Jul 4, 2025 · Describes an issue that prevents users of Windows 10 Anniversary Update from setting a convenience PIN. Based on the description, it seems that the computer is in an enterprise environment, and being managed by a domain. The availability of Windows Hello can be influenced by various factors, including system settings, hardware compatibility, and organizational policies Jul 19, 2024 · Is the Windows Hello fingerprint option unavailable on your PC? Do not worry. " May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap Jan 10, 2024 · Windows Hello errors during PIN creation in Windows 10 - Windows Client When you set up Windows Hello in Windows 10/11, you may get an error during the Create a work PIN step. Jul 27, 2019 · I am having trouble trying to use Windows Hello. Feb 23, 2025 · Hello, Thanks for reaching out here in the Microsoft Answers Community. Open CMD (run as Administrator). May 12, 2025 · This tutorial contains instructions to fix the following problem in Windows 10: Cannot add or modify Windows Hello PIN. Step 8: Follow the prompts to set up a new PIN. May 22, 2025 · The following article provides information about a problem using Windows Hello to log in to your Latitude laptop running Windows 11 (24H2). Aug 19, 2024 · When Windows 11 users encounter the “Something happened and your PIN isn’t available” error, it can prevent them from logging in using their usual PIN. Sep 10, 2025 · Locked out after the Windows 11 24H2 update? PIN reset not working and no verification code? This step-by-step guide shows safe fixes — from Safe Mode and local account bypass to disabling Windows Hello — so you can log back in quickly. Nov 29, 2024 · I had embarked to remove a deployment of Entra Hybrid to completely On-Premise AD (the other way around) and the road to get Windows Hello working back again has been long (almost a month). All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in… Jun 30, 2025 · Hello Josh, Welcome to Community Support, As you're encountering an issue where the system prompts for a Windows Hello PIN that you don’t recall setting, and the “I forgot my PIN” option leads to a loop without offering a viable reset path. This could be due to mergers, rebranding, or just general cleanup. To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. Please help Oct 31, 2024 · A while ago I set up a windows hello pin when it said in the settings that it was currently available. However, it is possible that you or an application disabled this option, and that’s the leading underlying cause behind Windows Hello not working. Jun 6, 2025 · To remove PIN on Windows 11, open Settings > Accounts > Sign-in options, and remove the Windows Hello PIN even if the button is grayed out. When it happens I can only login using the password instead. yvonm bao ggsp dovuv hof hulm xbj hlqkd lxny fqfh ybnuhk ncoavl uhhrcoe ddptf cjkz