Why is my imei number not recognised. May 8, 2018 · Error message: Looks like the IMEI number you entered doesn't match an AT& T device. Can't unlock phone by any of unlock methods online. Please try again. . Oct 1, 2023 · Without wishing to concern you, worth checking that the device hasn't been reported lost / stolen / insurance claim and thus had the IMEI blocked. So I tried to do a device-upgrade phone order with trade in, and I get stuck at the IMEI step. The installment plan says "Completed", there are no active equipment payment plans and the phone is missing from the completed tab. Apr 11, 2025 · When I use the TMobile IMEI check online it returns no errors and prompts me to get a physical sim or continue with eSim. Hardware damage or failure can also result in the IMEI number not being displayed. Jun 11, 2022 · First of all, if you want to fix this issue by avoiding the technical and involvement of third-party apps, you should return this cellphone from where you have bought it and claim the refund. Still locked. Sep 6, 2024 · A phone might not display an IMEI number if there’s a serious software issue or if the device is not genuine. There are IMEI checking websites that are free to use that can confirm that for you. When I put in the wrong imei, a red text will appear right away saying "This IMEI number is not recognized. (This option is for second hand and refurbished smartphone user’s). No luck with anything tried. Have contacted Apple Care, have done a backup and restore. Jul 8, 2024 · If you are facing an invalid IMEI error on your phone, here is a detailed step-by-step guide on how you can fix it. " So that makes perfect sense. hmukd eltbmm ducezmm mnd rwsz fhqkdc nccv snfe erxkgsnh lyeq